NHTSA (USA)Park Outside
At a glance
This page covers 9 recalls, 198 owner complaints and NHTSA crash-test ratings for the 2024 Kia Ev9.
5/5 Overall
NHTSA 5-Star Safety Rating
Electrical system complaints dominate the 2024 KIA EV9 owner reports, making up more than a quarter of all filings. Owners frequently describe "check EV system" warnings appearing without clear cause, and several report failures traced to the integrated charging control unit and high-voltage battery, leaving vehicles unable to charge or drive normally. Wiper motor failures also come up across multiple reports, with owners describing wipers stopping mid-use during active weather. Lane departure and driver assistance features draw the second-largest cluster of complaints, with owners noting false alerts, unexpected intervention, or the system behaving erratically during normal driving. Suspension-related reports make up the third group, though several of those touch on tire wear that owners describe as unusually rapid, significant tread loss appearing within a few thousand miles on vehicles that had recent alignments.
198
Total Complaints
1
Crash-Related
2
Fire-Related
1
With Injuries
By System
The 2024 KIA EV9 has 9 recalls, the most serious being a high-voltage battery cell defect that can cause a fire while the vehicle is parked or being driven, and a drivetrain issue where loose differential gear bolts can cause sudden loss of drive power or lock up the differential entirely.
Several recalls affect occupant protection and restraints. The headliner may not absorb impact energy adequately in a crash, raising the risk of head injury. On the seatbelt side, the front passenger belt retractor cover can come loose and prevent the retractor from locking or releasing correctly, meaning the belt may not hold the occupant properly in a crash. There are also two related seat mounting concerns: second- and third-row seats may be missing the bolts that secure them to the floor, which means those seats can shift or break free in a collision. Prior repair attempts did not fully resolve this issue, and it is addressed across more than one recall campaign.
Two recalls cover the remote smart parking assist system, which lets the driver move the vehicle from outside using a phone or key fob. A software error can cause the system to misjudge stopping distances, and a separate braking software problem can reduce stopping power while the feature is active. These remote parking recalls only affect EV9 LAND models with Premium or GT-Line packages.
On the electrical side, a software fault can cause the instrument panel screen to go blank, taking the speedometer and warning indicators with it.
At a glance
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Driver Assistance
Ratings from NHTSA's New Car Assessment Program (NCAP). Based on 2 tested variants; worst-case ratings shown.
Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
What can fail
High voltage battery cells may have misaligned electrodes, which can cause a fire while the vehicle is parked or driving.
What the fix does
Dealers will replace the high voltage battery system assembly at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The bolts that hold the second and third-row seats in place may be missing, allowing those seats to shift or come loose during a crash.
What the fix does
A dealer will inspect all seat mounting bolts and install any missing ones to secure the seats properly.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The bolts that secure the second- and third-row seats may be missing, which could affect seat stability.
What the fix does
Dealers will inspect the seats and install any missing mounting bolts at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A software error can cause the instrument panel screen to fail, preventing it from displaying vehicle information as required.
What the fix does
Dealers will update the instrument cluster software at no cost, or the update may be delivered over-the-air automatically.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A software issue may prevent the remote smart parking assist from functioning correctly, potentially reducing braking performance when this feature is in use.
What the fix does
Kia will update the integrated electronic parking brake software at a dealership to correct the remote smart parking assist operation.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A software error may cause the remote smart parking assist feature to miscalculate how far the vehicle travels before stopping when remotely moved.
What the fix does
Dealers will update the integrated electronic brake software at no charge.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The headliner's impact absorbing plates may not adequately cushion passengers' heads during a crash.
What the fix does
Dealers will replace the impact absorbing plates on the headliner at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The front passenger seat belt retractor cover may not be properly secured, preventing the automatic and emergency locking mechanisms from working correctly.
What the fix does
Dealers will replace the front passenger seat belt assembly at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The bolts securing the differential gears in the drive unit may be insufficiently tightened, potentially causing loss of driving power or differential lockup.
What the fix does
Dealers will replace the gear drive unit at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
