NHTSA (USA)High Risk
At a glance
What can fail
The bolts that secure the second- and third-row seats may be missing, which could affect seat stability.
What the fix does
This page covers 8 recalls, 198 owner complaints and NHTSA crash-test ratings for the 2024 Kia Ev9.
5/5 Overall
NHTSA 5-Star Safety Rating
Electrical system complaints dominate the 2024 KIA EV9 owner reports, making up more than a quarter of all filings. Owners frequently describe "check EV system" warnings appearing without clear cause, and several report failures traced to the integrated charging control unit and high-voltage battery, leaving vehicles unable to charge or drive normally. Wiper motor failures also come up across multiple reports, with owners describing wipers stopping mid-use during active weather. Lane departure and driver assistance features draw the second-largest cluster of complaints, with owners noting false alerts, unexpected intervention, or the system behaving erratically during normal driving. Suspension-related reports make up the third group, though several of those touch on tire wear that owners describe as unusually rapid, significant tread loss appearing within a few thousand miles on vehicles that had recent alignments.
198
Total Complaints
1
Crash-Related
2
Fire-Related
1
With Injuries
By System
The 2024 Kia EV9 has 8 recalls, the most serious involving differential gear bolts that may not be properly tightened, which can cause a sudden loss of drive power or lock up the drivetrain entirely.
Several recalls concern occupant protection. Second- and third-row seat mounting bolts may be missing, meaning seats can shift or detach in a crash and fail to keep occupants in place. The front passenger seatbelt retractor cover may not be properly secured, preventing the belt from locking or retracting correctly during a crash. The headliner may also lack sufficient padding to protect passengers from head impact against the roof structure in a collision.
On the software and electronics side, a software error in the remote smart parking assist feature can cause the system to miscalculate stopping distances, reducing braking effectiveness when the vehicle is being moved remotely. This issue only affects EV9 Land models with Premium or GT-Line packages. A separate software fault can cause the instrument panel screen to go blank, taking the speedometer and warning lights with it.
At a glance
What can fail
The bolts that secure the second- and third-row seats may be missing, which could affect seat stability.
What the fix does
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Driver Assistance
Ratings from NHTSA's New Car Assessment Program (NCAP). Based on 2 tested variants; worst-case ratings shown.
Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
Dealers will inspect the seats and install any missing mounting bolts at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The bolts that hold the second and third-row seats in place may be missing, allowing those seats to shift or come loose during a crash.
What the fix does
A dealer will inspect all seat mounting bolts and install any missing ones to secure the seats properly.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A software error can cause the instrument panel screen to fail, preventing it from displaying vehicle information as required.
What the fix does
Dealers will update the instrument cluster software at no cost, or the update may be delivered over-the-air automatically.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A software issue may prevent the remote smart parking assist from functioning correctly, potentially reducing braking performance when this feature is in use.
What the fix does
Kia will update the integrated electronic parking brake software at a dealership to correct the remote smart parking assist operation.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A software error may cause the remote smart parking assist feature to miscalculate how far the vehicle travels before stopping when remotely moved.
What the fix does
Dealers will update the integrated electronic brake software at no charge.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The headliner's impact absorbing plates may not adequately cushion passengers' heads during a crash.
What the fix does
Dealers will replace the impact absorbing plates on the headliner at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The front passenger seat belt retractor cover may not be properly secured, preventing the automatic and emergency locking mechanisms from working correctly.
What the fix does
Dealers will replace the front passenger seat belt assembly at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The bolts securing the differential gears in the drive unit may be insufficiently tightened, potentially causing loss of driving power or differential lockup.
What the fix does
Dealers will replace the gear drive unit at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
