The 2020 Mercedes-Benz AMG S63 has 3 recalls, the most serious involving the front roof panel, which can lose its adhesive bond, detach from the vehicle while driving, and become a hazard for other traffic.
The remaining two recalls both involve the automatic emergency call system, which contacts first responders after a crash. In one case, the system can malfunction and send emergency services to the wrong location, meaning help could arrive at a different address than where the crash occurred. In the other, the system can fail entirely and prevent any call from going out, leaving occupants unable to reach emergency services and potentially delaying medical response. Prior repair attempts did not fully resolve the issue, which is why two separate campaigns address this same system.
At a glance
What can fail
A software error in the communication module's SIM card can prevent mobile network connection, which disables the emergency call (eCall) system.
What the fix does
The communication module software will be updated at no cost through an over-the-air update or by a dealer.
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Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The front roof panel between the windshield and panoramic sunroof may not be properly bonded to the vehicle from a previous repair, risking separation.
What the fix does
The dealer will remove and replace the front roof panel using proper bonding materials and procedures at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The communication module software may fail to send your vehicle's correct location to emergency services when the eCall system activates during a crash.
What the fix does
A dealer will update the communication module software, or the update will be sent over-the-air, at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
