The 2019 Mercedes-Benz C 350 e has 2 recalls, the more serious being a steering rack defect that can prevent the driver from properly steering the vehicle, raising the risk of a crash.
The second recall involves the automatic crash notification system, which can send emergency responders to the wrong location after a collision, delaying help when it is most needed.
At a glance
What can fail
The communication module software may fail to send your vehicle's correct location to emergency services when the eCall system activates during a crash.
What the fix does
A dealer will update the communication module software, or the update will be sent over-the-air, at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
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At a glance
What can fail
A locknut in the steering rack may break under heavy load, potentially causing the steering to lock in one position.
What the fix does
Dealers will replace the steering rack at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
