At a glance
What can fail
The 2020 Mercedes-Benz E 350 has 6 recalls, the most serious being two separate fire risks: a fuel leak from the injection system and an oil leak from loose turbocharger line fittings, both of which can ignite near hot engine or exhaust components.
The turbocharger concern applies only to the turbocharged 4-cylinder engine: the screws securing the oil feed and return lines to the turbocharger may not have been tightened properly, allowing oil to drip onto hot surfaces. The fuel injection issue covers a broader range of engine types and carries the same consequence — fluid escaping near a heat source.
Two recalls affect the automatic emergency calling system. In one, the eCall system can become disabled entirely, preventing the vehicle from contacting an emergency call center after a crash. In the other, the system may transmit an inaccurate vehicle location, sending responders to the wrong place. Both failures can delay help from reaching occupants after a collision. Prior attempts to address the eCall location issue did not fully resolve it, which is why it appears as a separate filing.
There is also a software error that can prevent the rearview camera from displaying an image when reversing. With the screen blank, the driver loses the view directly behind the vehicle, raising the risk of a collision while backing up.
At a glance
What can fail
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A software error in the communication module's SIM card can prevent mobile network connection, which disables the emergency call (eCall) system.
What the fix does
The communication module software will be updated at no cost through an over-the-air update or by a dealer.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A software error prevents the rearview camera from displaying the backup image on the screen.
What the fix does
Dealers will update the rearview camera software at no cost to restore the backup image display.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
Manufacturing debris may be trapped between the fuel rail and injectors, potentially causing fuel to leak.
What the fix does
Dealers will replace the fuel rail and fuel injectors at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The communication module software may fail to send your vehicle's correct location to emergency services when the eCall system activates during a crash.
What the fix does
A dealer will update the communication module software, or the update will be sent over-the-air, at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The screws holding the turbocharger oil feed and return lines may not be tight enough, which could cause oil to leak.
What the fix does
Dealers will inspect the turbocharger oil lines and tighten the screws as needed at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
An electrical circuit in the Emergency Call System communication module may be damaged, causing the system to send an inaccurate vehicle location during an emergency call.
What the fix does
Dealers will replace the communication module at no cost to restore accurate location transmission.
Summarized — see the official notice for exact wording, dates, and contacts.