The 2020 Mercedes-Benz E 350 has 6 recalls, the most serious being two separate fire risks: a fuel injector leak and an oil leak from the turbocharger's oil lines, both of which can ignite near hot engine or exhaust components.
Three recalls concern the vehicle's emergency communication system. In different scenarios, the eCall system can fail to connect to emergency services at all, transmit the wrong vehicle location, or send responders to the wrong place entirely, all of which can delay help after a crash. There is also a software error that can cause the rearview camera to go blank while backing up, reducing what the driver can see behind the vehicle.
At a glance
What can fail
A software error in the communication module's SIM card can prevent mobile network connection, which disables the emergency call (eCall) system.
What the fix does
The communication module software will be updated at no cost through an over-the-air update or by a dealer.
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Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A software error prevents the rearview camera from displaying the backup image on the screen.
What the fix does
Dealers will update the rearview camera software at no cost to restore the backup image display.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
Manufacturing debris may be trapped between the fuel rail and injectors, potentially causing fuel to leak.
What the fix does
Dealers will replace the fuel rail and fuel injectors at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The communication module software may fail to send your vehicle's correct location to emergency services when the eCall system activates during a crash.
What the fix does
A dealer will update the communication module software, or the update will be sent over-the-air, at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The screws holding the turbocharger oil feed and return lines may not be tight enough, which could cause oil to leak.
What the fix does
Dealers will inspect the turbocharger oil lines and tighten the screws as needed at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
An electrical circuit in the Emergency Call System communication module may be damaged, causing the system to send an inaccurate vehicle location during an emergency call.
What the fix does
Dealers will replace the communication module at no cost to restore accurate location transmission.
Summarized — see the official notice for exact wording, dates, and contacts.
