The 2023 Mercedes-Benz EQE 500 4MATIC has 4 recalls, the most serious being a steering coupling bolt that can loosen from the steering rack and cause a complete loss of steering control.
Two electrical recalls also carry significant safety consequences. The battery management software can cut drive power without warning, leaving the driver without propulsion in traffic. A separate issue affects vehicles that received a prior repair under an earlier recall: an incorrect fuse box may have been installed, which can also cause sudden power loss or disable critical systems like the airbags and instrument cluster. On the pedestrian safety side, a software error in the acoustic alert system can cause the vehicle to play the wrong warning sound while reversing, reducing the chance that pedestrians will notice the car backing toward them.
At a glance
What can fail
The bolt connecting the steering coupling to the steering rack may not be tight enough, which could cause the steering coupling to loosen.
What the fix does
Dealers will tighten the steering coupling bolts to proper specification at no cost.
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Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The acoustic warning system software may produce an incorrect external pedestrian warning sound when reversing, failing to meet federal sound requirements.
What the fix does
Dealers will update the acoustic warning system software at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
An incorrect fuse box not designed for your vehicle may have been installed during a previous repair, potentially causing electrical system failures.
What the fix does
Dealers will inspect and replace the main fuse boxes at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A software issue in the battery management system may cause the high-voltage battery to shut down unexpectedly, resulting in sudden loss of driving power.
What the fix does
Dealers will update the battery management system software at no cost to restore normal operation.
Summarized — see the official notice for exact wording, dates, and contacts.
