The 2020 Mercedes-Benz GLA 250 has 5 recalls, the most serious being a front body panel that can lose its adhesive bond, detach from the vehicle at speed, and become a road hazard for other drivers.
A fuel system recall affects vehicles with gasoline engines: a leak can develop at the fuel injectors, and if that fuel contacts a hot engine or exhaust surface, it can start a fire in the engine bay. Three recalls cover the automatic emergency calling system, which contacts emergency services after a crash. Taken together, the defects across these filings mean the eCall system can fail in different ways: it may be completely disabled and unable to place a call at all, or it may place a call but transmit the wrong vehicle location to emergency dispatchers, delaying the response. All three issues point to the same real-world result for an occupant after a serious crash, which is that help may be slower to arrive or may go to the wrong place.
At a glance
What can fail
A software error in the communication module's SIM card can prevent mobile network connection, which disables the emergency call (eCall) system.
What the fix does
The communication module software will be updated at no cost through an over-the-air update or by a dealer.
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Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
Manufacturing debris may be trapped between the fuel rail and injectors, potentially causing fuel to leak.
What the fix does
Dealers will replace the fuel rail and fuel injectors at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The front roof panel between the windshield and panoramic sunroof may not be properly bonded to the vehicle from a previous repair, risking separation.
What the fix does
The dealer will remove and replace the front roof panel using proper bonding materials and procedures at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The communication module may have been turned off during service, disabling the Emergency Call function that connects your vehicle to emergency services.
What the fix does
Dealers will inspect the communication module and reactivate it if needed, at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The communication module software may fail to send your vehicle's correct location to emergency services when the eCall system activates during a crash.
What the fix does
A dealer will update the communication module software, or the update will be sent over-the-air, at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
