This page covers 7 recalls and 33 owner complaints for the 2022 Mercedes-Benz Gle 350.
For the 2022 GLE 350, engine-related complaints make up the largest share of what owners report. Several owners describe the check engine light coming on accompanied by hesitation, loss of acceleration, or the vehicle stumbling at highway speeds, in some cases requiring the car to be coasted to a stop and restarted before it could be driven. The fuel system draws a cluster of complaints as well, with owners reporting erratic range estimates that drop far faster than actual miles driven, then jump inconsistently after refueling. A separate pattern involves the panoramic sunroof shattering spontaneously at highway speeds, with owners describing a loud explosive sound and glass falling into the cabin without any apparent impact or road debris involved.
33
Total Complaints
1
Crash-Related
1
With Injuries
By System
The 2022 Mercedes-Benz GLE 350 has 7 recalls, the most serious being a steering coupling screw that can loosen and detach from the steering gear, causing a complete loss of steering control.
Two other recalls carry equal severity. The fuel pump can shut down without warning, cutting drive power while the vehicle is in motion. Under the driver's seat, a 12-volt ground connection may not be properly secured and can overheat, raising the risk of a fire. On the airbag side, the front acceleration sensor's wiring harness may be routed incorrectly, which can prevent the front airbags from deploying in a crash. Rear door window trim bars can detach from the vehicle while driving and become a road hazard for other drivers. There is also a recall covering the automatic emergency call system, which on certain vehicles may be disabled, preventing the car from contacting emergency services after a crash.
At a glance
What can fail
The front acceleration sensor's wiring harness may be routed incorrectly, preventing the front air bags from deploying in a crash.
What the fix does
Dealers will inspect and reroute the wiring harness as needed at no cost to you.
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Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The fuel pump may unexpectedly shut down, causing the engine to lose power while driving.
What the fix does
The fuel pump will be replaced at no cost to you at an authorized Mercedes-Benz dealer.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A 12-volt ground connection under the driver seat may not be secured properly, causing it to overheat.
What the fix does
Dealers will inspect and secure the 12-volt ground connection as needed at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The trim bars around the rear door windows can detach and fall off while the vehicle is being driven.
What the fix does
Dealers will inspect the rear window trim bars and secure them as needed at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The screw that locks the steering coupling to the steering gear can loosen or come off, which could cause you to lose control of the steering.
What the fix does
Dealers will replace the steering coupling locking screw at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The trim bars around the rear door windows may come loose and detach due to a manufacturing error.
What the fix does
Dealers will inspect the rear window trim bars and secure them as needed at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A software error in the communication module's SIM card can prevent mobile network connection, which disables the emergency call (eCall) system.
What the fix does
The communication module software will be updated at no cost through an over-the-air update or by a dealer.
Summarized — see the official notice for exact wording, dates, and contacts.
