This page covers 3 recalls and 15 owner complaints for the 2023 Mercedes-Benz Gle 350.
Complaints for the 2023 GLE 350 center most heavily on the automatic emergency braking system, with several owners describing the same basic scenario: while cruising at highway speeds with adaptive cruise control active, the car brakes hard and unexpectedly without any vehicle ahead to trigger it. Owners report speed dropping sharply, sometimes from 65–70 mph down to the mid-40s or lower, in situations where trailing traffic creates a real risk of a rear-end collision. The structural category draws a couple of reports about the panoramic roof glass shattering without any apparent impact, with glass ending up inside the cabin. The powertrain category produces a single report of an intermittent lurching and clicking sensation while the vehicle sits in Park with the engine running.
15
Total Complaints
1
Crash-Related
By System
The 2023 Mercedes-Benz GLE 350 has 3 recalls, the most serious being a fuel pump that can shut down without warning and cut drive power, and a 48-volt ground connection under the passenger seat that can overheat and start a fire.
The fuel pump issue can leave the vehicle without power while moving, raising the risk of a collision. The wiring concern involves a ground connection that is not properly secured, allowing it to overheat and potentially ignite nearby materials. There is also a structural concern: rear door window trim bars can detach while driving and become road hazards for other vehicles or pedestrians nearby.
At a glance
What can fail
The 48-Volt ground connection under the passenger seat may not be properly secured, which can cause it to overheat.
What the fix does
Dealers will inspect and tighten the 48-Volt ground connection as needed at no cost to you.
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Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The fuel pump may unexpectedly shut down, causing the engine to lose power while driving.
What the fix does
The fuel pump will be replaced at no cost to you at an authorized Mercedes-Benz dealer.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The trim bars around the rear door windows can detach and fall off while the vehicle is being driven.
What the fix does
Dealers will inspect the rear window trim bars and secure them as needed at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
