The 2019 Mercedes-Benz GLE 400 has 4 recalls, the most serious involving water that can collect in the spare tire wheel well, damage the fuel pump control unit, and cause the engine to stall without warning while driving.
The remaining three recalls all concern the vehicle's automatic emergency call system, which is designed to contact a call center and summon help after a crash. Across these filings, the eCall system can fail in two distinct ways: it may become entirely disabled, leaving occupants unable to reach emergency services at all, or it may malfunction in a way that sends responders to the wrong location. Either outcome delays help after a serious collision. Prior repair attempts did not fully resolve the issue, which is why multiple recall campaigns exist for the same underlying problem.
At a glance
What can fail
Water can collect in the spare tire wheel well and damage the fuel pump control unit, potentially causing the engine to stall while driving.
What the fix does
Dealers will install a water drain plug, check for water damage, and replace the fuel pump control unit if needed.
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Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A software error in the communication module's SIM card can prevent mobile network connection, which disables the emergency call (eCall) system.
What the fix does
The communication module software will be updated at no cost through an over-the-air update or by a dealer.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The communication module may have been turned off during service, disabling the Emergency Call function that connects your vehicle to emergency services.
What the fix does
Dealers will inspect the communication module and reactivate it if needed, at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The communication module software may fail to send your vehicle's correct location to emergency services when the eCall system activates during a crash.
What the fix does
A dealer will update the communication module software, or the update will be sent over-the-air, at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
