At a glance
What can fail
The instrument cluster brightness cannot be adjusted and may appear too bright under certain lighting conditions, failing to meet federal display standards.
What the fix does
The 2022 Mercedes-Benz Sprinter 3500 has 6 recalls, the most serious involving a partition wall that may be missing bolts and can break free in a crash, raising the risk of injury to occupants or cargo.
On the drivetrain side, vehicles with a 7-speed automatic transmission and manual parking brake have a parking pawl that can fail to engage, allowing the van to roll away when parked. Vehicles with electrically adjustable front swivel seats have a separate concern: incorrectly installed wiring can damage the harness and prevent the front side airbags from deploying in a crash. There is also a structural bonding issue where windows and interior lashing rails may not be properly adhered to the body, meaning a window can detach in a crash and secured cargo can come loose. Two recalls affect the instrument cluster: the display can go completely blank at startup, hiding speed, fuel level, and warning indicators, and separately, the cluster brightness may be stuck at a level too intense for certain lighting conditions, making critical readouts hard to see.
At a glance
What can fail
The instrument cluster brightness cannot be adjusted and may appear too bright under certain lighting conditions, failing to meet federal display standards.
What the fix does
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Dealers will update the instrument cluster software at no cost to restore proper brightness adjustment functionality.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The partition wall separating the cab from the cargo area may be missing bolts, which could cause it to detach during a crash.
What the fix does
Dealers will inspect the partition wall and secure any loose bolts at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The topcoat paint formula may not bond windows and interior lashing rails securely to the vehicle body.
What the fix does
Dealers will inspect paint adhesion and repair as needed at no cost. Vehicle repurchase may be offered depending on damage extent.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The instrument cluster may fail to display any information when you start the vehicle.
What the fix does
Dealers will update the instrument cluster software at no charge.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The wiring for the electrically adjustable front swivel-seats may have been installed incorrectly and could become damaged, preventing the front side air bags from deploying properly.
What the fix does
Dealers will inspect the wiring harnesses and reattach them as needed at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The guide bushing on the parking pawl may wear out over time, preventing the parking brake from fully engaging and allowing the vehicle to roll away.
What the fix does
Dealers will update the software in the electronic stability, transmission control, direct select, and electronic ignition switch control units at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.