2020 MERCEDES-BENZ SPRINTER 4500 Recalls — Canada & USA

The 2020 Mercedes-Benz Sprinter 4500 has 5 recalls, the most serious involving a propeller shaft bearing that can loosen from its crossmember, reducing steering control and, in a crash, potentially damaging the fuel tank and causing a fuel leak that raises the risk of fire. On the safety equipment side, vehicles with swivel seats have a recall where the seat wiring harnesses can get pinched and damaged in the swivel mechanism, causing the side airbags to either fail to deploy or deploy unexpectedly in a crash. Two recalls affect rear visibility: the rearview camera can fail to show any image at all due to a software error, or, on vehicles with the Connect 5 multimedia system, the image can take longer than two seconds to appear when reversing, both of which reduce what the driver can see behind the vehicle. There is also a recall covering the emergency call system, where a software error in the communication module can cut the mobile connection and prevent occupants from reaching emergency services after a crash.