This page covers 4 recalls, 42 owner complaints, NHTSA crash-test ratings and EPA fuel economy for the 2020 Nissan Murano.
23 mpg combined
10.2 L/100km
Midsize Station Wagons
Fuel economy data from fueleconomy.gov (EPA / U.S. Dept. of Energy). Annual cost based on 15,000 mi/yr at 55% city driving and current fuel prices. MPG is U.S. gallons; L/100km converted. Ranges reflect the 2 tested variants for this model year.
5/5 Overall
NHTSA 5-Star Safety Rating
For the 2020 Murano, automatic emergency braking complaints dominate the complaint set by a wide margin. Owners frequently report the system activating unexpectedly with no obstacle present, most often while reversing into parking spaces, but also at highway speeds. Several owners describe the vehicle braking hard and the system not responding when the accelerator is pressed to override it. Suspension complaints come in a distant second, with owners reporting handling and ride quality issues, though at low volume. A smaller cluster of complaints involves wheels. One isolated report mentions moisture intrusion in the driver-side headlight causing the light to fail and triggering a dashboard warning. The clearest recurring theme is the forward collision system firing in situations where owners say nothing was in the vehicle's path.
42
Total Complaints
1
Crash-Related
2
With Injuries
By System
The 2020 Nissan Murano has 4 recalls, all rated at the same severity level and all involving suspension and steering components that can fail and cause a loss of vehicle control or wheel separation.
Two recalls address the front lower control arms, where the ball joint can separate from the arm, leaving the driver with sudden and unpredictable loss of steering control. The remaining two recalls cover the rear axle housing and front steering knuckle, which may not have sufficient strength to withstand a hard impact like hitting a curb. If either part deforms or breaks, a wheel can become misaligned or detach from the vehicle entirely, posing a risk to other people and vehicles nearby.
At a glance
What can fail
Certain rear axle housings lack proper heat treatment. A strong impact like hitting a curb could bend or break the housing, causing wheel misalignment, loss of control, or wheel separation.
What the fix does
Dealers will inspect the production date on your rear axle housing casting stamp. Affected parts will be replaced.
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Driver Assistance
Ratings from NHTSA's New Car Assessment Program (NCAP). Based on 2 tested variants; worst-case ratings shown.
Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The front steering knuckle or rear axle housing may be insufficiently strong due to improper heat-treatment during manufacturing.
What the fix does
Dealers will inspect and replace the front steering knuckle and rear axle housing as needed at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The front lower control arm's outer ball joint may separate, potentially causing loss of steering and vehicle control.
What the fix does
Dealers will inspect the front lower control arms and replace them if defective.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The left and/or right transverse link may have a manufacturing defect that allows it to separate from the ball joint.
What the fix does
Dealers will inspect the transverse link using lot codes, replace it if needed, and perform a wheel alignment at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
