At a glance
What can fail
A software error may cause the instrument panel display to stop working, affecting visibility of transmission position, brake status, warning lights, stability control, tire pressure, and crash protection information.
This page covers 6 recalls and 33 owner complaints for the 2025 Ram 3500.
Electrical problems are the loudest theme owners report on the 2025 Ram 3500. Multiple owners describe intermittent warning light cascades across the instrument cluster while driving, events that can temporarily knock out four-wheel drive, ABS, and forward collision systems until the lights clear on their own. A related pattern involves the instrument cluster screen going dark while driving, sometimes accompanied by lighting failures. Powertrain complaints center on the diesel particulate filter, with owners reporting low-mileage warnings that the DPF is full, followed by reduced power events. Forward collision avoidance draws the next-highest complaint volume, though those reports overlap with the broader electrical warning-light episodes rather than describing a standalone system failure. A single report mentions tire sidewall separation with a visible ring around the circumference where the tread meets the sidewall.
33
Total Complaints
By System
The 2025 RAM 3500 has 6 recalls, the most serious being a software error that causes the gear selection display to show the wrong gear, which can lead to unexpected vehicle movement and a crash.
Several other recalls also involve the instrument panel cluster going blank or failing entirely, which can hide gear selection, warning lights, and other critical information from the driver. One of these specifically affects vehicles equipped with the 12-inch cluster screen. These display failures share the same core risk: a driver acting on missing or incorrect information.
On the safety systems side, a software error in the occupant restraint controller can prevent the driver's airbag and seatbelt pretensioner from deploying in a crash, and can also disable electronic stability control, reducing the vehicle's ability to recover from a skid. There is also a towing concern: a faulty trailer tow module can cause trailer brake lights and turn signals to go dark and the trailer's brakes to stop working, leaving vehicles behind you without warning of your stops or turns.
At a glance
What can fail
A software error may cause the instrument panel display to stop working, affecting visibility of transmission position, brake status, warning lights, stability control, tire pressure, and crash protection information.
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Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
What the fix does
Dealers will update the instrument panel software at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The trailer tow module is improperly designed, which may cause trailer lights to fail to turn on and trailer brakes to stop working.
What the fix does
Dealers will replace the trailer tow module at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A software error in the occupant restraint controller module may prevent the driver's side air bag and seat belt pretensioner from deploying during a crash and may disable the electronic stability control system.
What the fix does
Dealers will update the occupant restraint controller module software at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A software error may cause the instrument panel display to go blank, preventing you from seeing critical information about your brakes and transmission.
What the fix does
Dealers will update the instrument panel software or replace the cluster as needed, at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A software issue may prevent the instrument panel cluster screen from displaying when you start or drive the vehicle, making it impossible to see gear selection, warnings, and indicator lights.
What the fix does
The instrument panel cluster software will be updated or the cluster will be replaced as needed at a dealership.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A software error may cause the gear selection display on the instrument cluster to show inaccurate information about which gear is selected.
What the fix does
Dealers will update the cluster software at no charge to correct the gear selection display.
Summarized — see the official notice for exact wording, dates, and contacts.