This page covers 2 recalls and 34 owner complaints for the 2024 Ram 3500.
Brake complaints dominate what owners report for the 2024 Ram 3500, with several describing rear-end instability and handling concerns during towing, including the truck drifting toward oncoming lanes. Shock absorber condition comes up in that context, with owners noting visible leaks and difficulty getting both units replaced at the same time. The electrical system draws the next-highest complaint volume, owners report clockspring failure causing steering wheel controls to stop working, and backup camera issues including distorted or unclear image quality. Two complaints describe significant odometer discrepancies discovered after purchase, where actual mileage scanned far higher than what was displayed at the time of sale. Powertrain complaints round out the top reported systems, though the volume there is lower. The odometer reports, while isolated in number, describe a consistent pattern of mileage displayed at sale not matching what diagnostic scanning later revealed.
34
Total Complaints
3
Crash-Related
1
Fire-Related
3
With Injuries
By System
The 2024 RAM 3500 has 2 recalls, the most serious involving the driver-side airbag clockspring, which can fail to deploy the airbag in a crash and raise the risk of injury.
The second recall affects the steering column control module, where a software or hardware fault can cross-activate the turn signals and high beams: using the turn signal may switch on the high beams instead, or activating the high beams may trigger the turn signal. Either way, other drivers may see the wrong signal or no signal at all, increasing the chance of a crash.
At a glance
What can fail
The steering column control module may not be welded correctly, which can prevent the driver's airbag from deploying during a crash.
What the fix does
Dealers will inspect and replace the steering column control module at no charge if needed.
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Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The steering column control module may cause the high beams to turn on when you use the turn signal, or activate the turn signal when you use the high beams. The turn signal may also fail to self-cancel.
What the fix does
Dealers will update the steering column control module software and replace the module if needed, at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
