This page covers 5 recalls, 88 owner complaints, NHTSA crash-test ratings and EPA fuel economy for the 2019 Toyota C-Hr.
29 mpg combined
8.1 L/100km
Compact Cars
Fuel economy data from fueleconomy.gov (EPA / U.S. Dept. of Energy). Annual cost based on 15,000 mi/yr at 55% city driving and current fuel prices. MPG is U.S. gallons; L/100km converted.
5/5 Overall
NHTSA 5-Star Safety Rating
Powertrain complaints dominate what owners report for the 2019 Toyota C-HR, making up roughly half of all filed complaints. The most commonly described issue is CVT transmission failure, often occurring without any warning light beforehand. Owners report symptoms including hesitation during acceleration, abnormal grinding or other noises from underneath the vehicle, and in several cases a complete and sudden loss of drive power while in motion. Some owners describe the failure happening at highway or moderate speeds, requiring the vehicle to be pushed off the road. A smaller cluster of complaints involves the forward collision avoidance system behaving unexpectedly, and a handful of owners report visibility or wiper problems. One isolated complaint describes significant underbody corrosion on a low-mileage example affecting suspension mounting points. The transmission failure pattern is the clear standout here, with multiple owners reporting no dashboard warning before the CVT stopped functioning entirely.
88
Total Complaints
3
Crash-Related
3
With Injuries
By System
The 2019 Toyota C-HR has 5 recalls, the most serious involving rear axle hub bearing bolts that may not have been properly tightened, which can loosen over time, damage the rear brakes, or cause a rear wheel to detach while driving.
The rear seat belts carry a separate concern: the webbing sensor's locking mechanism may not engage as intended in a crash involving multiple impacts, meaning the belt can fail to hold an occupant in place when it is needed most. This applies to vehicles equipped with a dual-mode locking mechanism on the rear seat belt assembly, and prior repair attempts may not have fully resolved the issue across related filings. Rounding out the list, some vehicles distributed through Gulf States Toyota have a load capacity label whose text can become illegible, which may lead a driver to unknowingly carry more weight than the vehicle is rated for.
At a glance
What can fail
Rear seat belts may be assembled incorrectly and fail to lock properly during certain types of crashes.
What the fix does
A dealer will inspect your rear seat belt assemblies and replace them if needed.
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Driver Assistance
Ratings from NHTSA's New Car Assessment Program (NCAP).
Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The rear seat belt webbing sensor in the dual-mode locking mechanism may fail to lock properly, reducing restraint effectiveness in a crash.
What the fix does
Dealers will inspect the production date of the rear seat belt assembly and replace it if necessary at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The load capacity label text on the driver's door jamb may fade or become unreadable, preventing owners from seeing the maximum safe weight their vehicle can carry.
What the fix does
Dealers will install a corrected load capacity label at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
Rear axle bearing bolts may not have been properly tightened during manufacturing. A loose or detached bolt could damage the rear brakes or cause a rear wheel to detach.
What the fix does
Dealers will inspect the rear axle hub bearing bolts. Loose or detached bolts require replacement of the rear axle hub bearing assembly and rear axle carrier sub-assembly.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The rear axle hub bearing bolts may not have been tightened properly, allowing them to loosen and damage rear brake parts or cause a rear wheel to detach.
What the fix does
Dealers will inspect the rear axle hub bearing bolts and replace the rear axle hub bearing assembly and rear axle carrier sub-assembly if loose or detached.
Summarized — see the official notice for exact wording, dates, and contacts.
