This page covers 6 recalls, 26 owner complaints and EPA fuel economy for the 2016 Volkswagen Cc.
25 mpg combined
9.4 L/100km
Compact Cars
Fuel economy data from fueleconomy.gov (EPA / U.S. Dept. of Energy). Annual cost based on 15,000 mi/yr at 55% city driving and current fuel prices. MPG is U.S. gallons; L/100km converted. Ranges reflect the 2 tested variants for this model year.
The 2016 Volkswagen CC draws complaints across a few systems, with the fuel/propulsion system and airbag system generating the most reports. On the propulsion side, owners describe cold-start hesitation where the vehicle fails to move when shifted into drive, accompanied by shaking and a clunking noise from underneath, consistent with transmission engagement problems at startup. The airbag complaints center heavily on the clock spring, a component in the steering column that fails and takes out the airbag system, horn, and steering wheel controls all at once. Multiple owners report the failure arrives without warning signs. Some describe the problem recurring after repair, with the airbag warning light returning within a year or two. Electrical system complaints round out the picture but are spread across different issues without a single clear pattern.
26
Total Complaints
1
Crash-Related
1
With Injuries
By System
The 2016 Volkswagen CC has 6 recalls, the most serious involving a driver's frontal airbag inflator that can explode on deployment and send metal fragments into the cabin, and a faulty airbag control unit that can either deactivate airbags or trigger them without a crash.
On the fuel side, an electrical interruption to the fuel pump control module can cause the pump to fail and stall the engine without warning. The rear door child safety locks on certain vehicles may not prevent a child from opening the door from inside, which can allow the door to swing open while driving. The front head restraints on some vehicles were installed incorrectly and may not hold an occupant's head in position during a crash, raising the risk of neck injury. There is also a compliance recall covering vehicles that were modified during an internal evaluation period and may not meet all applicable safety regulations.
At a glance
What can fail
A faulty capacitor in the air bag control unit may cause air bags to stop working or deploy unexpectedly.
What the fix does
Dealers will install updated software and replace the air bag control unit at no cost.
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Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The driver's front air bag inflator may build up excessive internal pressure during deployment and explode.
What the fix does
Dealers will replace the driver's frontal air bag inflator with a different inflator at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
Modifications made during an internal evaluation period may have left these vehicles not fully compliant with applicable regulatory requirements.
What the fix does
Dealers will repair vehicles to restore full compliance or Volkswagen will repurchase them at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The fuel pump control module may lose electrical power, causing the fuel pump to stop working.
What the fix does
Dealers will replace the fuel pump control module at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The front seat head restraints may be incorrect, failing to properly support your head during a crash.
What the fix does
Dealers will replace the front seat head restraints at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
Vibrations from opening or closing a door may cause rear child door locks to disengage, allowing a child to open a rear door from inside the vehicle.
What the fix does
Dealers will inspect and replace the rear child lock(s) if needed, at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
