This page covers 5 recalls, 50 owner complaints and NHTSA crash-test ratings for the 2025 Volvo Ex90.
The 2025 Volvo EX90 received NHTSA New Car Assessment Program ratings for US-market vehicles. The EX90 earned five stars overall, with five-star ratings in frontal crash, side crash, and side pole crash tests. The rollover test resulted in a four-star rating. NHTSA applies these ratings across model years until a vehicle redesign occurs, so this rating covers the 2025 model year shown.
5/5 Overall
NHTSA 5-Star Safety Rating
Complaints about the 2025 Volvo EX90 center heavily on electrical system behavior, with owners describing a range of intermittent failures that often prove difficult to resolve through software updates or service visits. Recurring themes include failed or disruptive over-the-air updates, in some cases leaving the vehicle temporarily inoperable, along with propulsion-related issues such as the vehicle unexpectedly failing to shift into gear while driving. Headlight malfunctions also appear in the electrical complaints, with owners reporting warning messages and lights that stop working correctly, sometimes intermittently. Lane departure and driver-assistance features draw a separate cluster of complaints, where owners describe problems with sunlight glare through the windshield interfering with camera-based systems under low-angle light conditions.
50
Total Complaints
1
With Injuries
By System
The 2025 Volvo EX90 has 5 recalls, the most serious involving second-row seat bolts that may not be tightened properly, leaving an occupant without adequate restraint in a crash.
The tailgate on certain vehicles has two separate issues that can cause it to drop suddenly without warning, either from a power liftgate strut that can separate from its mount or a spindle nut that can detach from the tailgate drive unit. In either case, the liftgate can fall on anyone standing nearby. There is also a software fault in the headlight control system where the headlight shutters can close over both the high and low beams while the vehicle is in motion, cutting out all forward lighting and leaving the driver unable to see the road ahead.
At a glance
What can fail
A spindle nut can detach from the power-operated tailgate drive units, causing the tailgate to suddenly drop without warning.
What the fix does
Dealers will replace both power-operated tailgate drive units to secure the spindle nuts and restore proper tailgate operation.
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Driver Assistance
Ratings from NHTSA's New Car Assessment Program (NCAP).
Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The power liftgate struts may have been made incorrectly and could separate, causing the liftgate to drop suddenly.
What the fix does
The dealership will replace the power liftgate struts to prevent the liftgate from dropping.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A software issue may cause your headlights to stop working.
What the fix does
Volvo will mail you instructions to visit a dealership for a software update that fixes this problem.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A software error in the low power controller can cause the headlight shutters to close over the high and low beams while you're driving.
What the fix does
Volvo will update the low power controller software at no cost. Contact customer service at 1-800-458-1552 to schedule.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The bolts that secure the second-row free-standing seat may not be tightened properly, which could cause the seat to shift or move unexpectedly.
What the fix does
Dealers will inspect the second-row seat bolts and tighten them as needed at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
