This page covers 5 recalls and 36 owner complaints for the 2023 Volvo Xc40.
The dominant complaint pattern for the 2023 XC40 centers on the backup camera and rear-detection system. Owners frequently report that the rearview camera display goes blank, freezes, or shows a distorted image while reversing, sometimes cutting out mid-maneuver. Several describe the issue as recurring across multiple incidents rather than a one-time glitch. Electrical system complaints follow, with owners pointing to infotainment crashes and screen lockups that require manual resets to restore function, some report the screen going down repeatedly within a short drive. A smaller cluster of brake-related complaints describes unexpected intervention or loss of expected response during driver-assist activation. A handful of owners note that software updates intended to address the camera or infotainment behavior did not resolve the symptoms.
36
Total Complaints
4
Crash-Related
4
With Injuries
By System
The 2023 Volvo XC40 has 5 recalls, the most serious involving a fault in the brake control module that can reduce braking performance and disable safety systems including ABS, stability control, traction control, and adaptive cruise control.
A related brake control module issue can also trigger a diagnostic error that shuts down ABS, electronic stability control, and traction control without warning. On the electrical side, a false warning message reading "e-Call Service Required" can appear in the driver display even when nothing is wrong, which risks masking a real failure in the emergency call system and delaying response after a crash. The rearview camera can also fail to display an image when the vehicle is shifted into reverse, reducing the driver's ability to see what is directly behind the vehicle.
At a glance
What can fail
The rearview camera image may not appear on the display when you put the vehicle in reverse, affecting your ability to see behind the vehicle.
What the fix does
A software update will be installed at a dealer or delivered wirelessly at no cost to restore the rearview camera display.
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Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The rearview camera image may not display on the screen when you put the vehicle in reverse, reducing rear visibility.
What the fix does
A software update will be installed at a Volvo dealer or wirelessly, at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The emergency call system may trigger a false error code, causing "e-Call Service Required" to appear on the driver information display even though the system is working properly.
What the fix does
Dealers will update the telematics and connectivity antenna module software at no cost to restore accurate system diagnostics.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A software error in the Brake Control Module 2 may disable the antilock brake system, electronic stability control, and traction control.
What the fix does
Volvo will install a free software update to the Brake Control Module 2 via over-the-air download.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A problem in the brake control module may reduce braking power and disable safety systems including ABS, ESC, traction control, adaptive cruise control, pilot assist, and one pedal drive.
What the fix does
Volvo sends a wireless software update to your vehicle. If the update fails or your vehicle lacks wireless capability, a dealer will install the update.
Summarized — see the official notice for exact wording, dates, and contacts.
