NHTSA (USA)Medium Risk
At a glance
What can fail
The rearview camera image may not appear on the display when you put the vehicle in reverse, affecting your ability to see behind the vehicle.
What the fix does
This page covers 5 recalls and 36 owner complaints for the 2023 Volvo Xc40.
The dominant complaint pattern for the 2023 XC40 centers on the backup camera and rear-detection system. Owners frequently report that the rearview camera display goes blank, freezes, or shows a distorted image while reversing, sometimes cutting out mid-maneuver. Several describe the issue as recurring across multiple incidents rather than a one-time glitch. Electrical system complaints follow, with owners pointing to infotainment crashes and screen lockups that require manual resets to restore function, some report the screen going down repeatedly within a short drive. A smaller cluster of brake-related complaints describes unexpected intervention or loss of expected response during driver-assist activation. A handful of owners note that software updates intended to address the camera or infotainment behavior did not resolve the symptoms.
36
Total Complaints
4
Crash-Related
4
With Injuries
By System
The 2023 Volvo XC40 has 5 recalls, the most serious involving a brake control module fault that can reduce braking effectiveness and disable anti-lock brakes, electronic stability control, traction control, adaptive cruise control, and lane-keeping assistance simultaneously.
The remaining recalls cluster around two themes. On the visibility side, the rearview camera can fail to display an image when the vehicle is shifted into reverse, leaving the driver with no view of what is directly behind the vehicle. On the electrical side, a false error code can trigger a "e-Call Service Required" warning in the instrument display even when the emergency call system is functioning normally. The concern here is the reverse: if the system genuinely fails later, the driver may dismiss the warning as another false alert, delaying emergency response after a crash. There is also a related brake system issue where a diagnostic error in the brake control module can independently cut off anti-lock braking, stability control, and traction control, reducing the vehicle's ability to maintain control during hard braking or slippery conditions.
At a glance
What can fail
The rearview camera image may not appear on the display when you put the vehicle in reverse, affecting your ability to see behind the vehicle.
What the fix does
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Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
A software update will be installed at a dealer or delivered wirelessly at no cost to restore the rearview camera display.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The rearview camera image may not display on the screen when you put the vehicle in reverse, reducing rear visibility.
What the fix does
A software update will be installed at a Volvo dealer or wirelessly, at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The emergency call system may trigger a false error code, causing "e-Call Service Required" to appear on the driver information display even though the system is working properly.
What the fix does
Dealers will update the telematics and connectivity antenna module software at no cost to restore accurate system diagnostics.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A software error in the Brake Control Module 2 may disable the antilock brake system, electronic stability control, and traction control.
What the fix does
Volvo will install a free software update to the Brake Control Module 2 via over-the-air download.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A problem in the brake control module may reduce braking power and disable safety systems including ABS, ESC, traction control, adaptive cruise control, pilot assist, and one pedal drive.
What the fix does
Volvo sends a wireless software update to your vehicle. If the update fails or your vehicle lacks wireless capability, a dealer will install the update.
Summarized — see the official notice for exact wording, dates, and contacts.
