NHTSA (USA)High Risk
At a glance
What can fail
The automatic system that detects child seats in the front passenger seat may fail to disable the airbag, creating a risk if a child seat is installed there.
This page covers 8 recalls, 630 owner complaints, NHTSA crash-test ratings and EPA fuel economy for the 2014 Chevrolet Impala.
21–24 mpg combined
9.8–11.2 L/100km
Large Cars
Fuel economy data from fueleconomy.gov (EPA / U.S. Dept. of Energy). Annual cost based on 15,000 mi/yr at 55% city driving and current fuel prices. MPG is U.S. gallons; L/100km converted. Ranges reflect the 3 tested variants for this model year.
5/5 Overall
NHTSA 5-Star Safety Rating
The 2014 Chevrolet Impala draws the most owner complaints around two systems: electrical and steering. On the electrical side, owners frequently describe intermittent failures involving instrument cluster warnings, loss of radio and amplifier function, and lighting issues, several reports tie water intrusion through tail lamp seals to broader electrical problems. Stability control warning lights appearing alongside other fault indicators is a recurring theme. Steering complaints are nearly as common, with owners reporting loss of power assist, stiffness, or unexpected changes in steering feel while driving. Exterior lighting rounds out the top complaints, often involving moisture getting into housings or lights failing outright. A notable secondary pattern involves the stability and traction control system throwing warnings that owners describe as appearing without clear cause, sometimes paired with transmission-related fault messages.
630
Total Complaints
19
Crash-Related
8
Fire-Related
9
With Injuries
By System
The 2014 Chevrolet Impala has 8 recalls, the most serious being an electronic parking brake that can stay partially engaged, generating enough heat in the brake pads and rotors to start a fire.
Two steering recalls also warrant attention. Loose fasteners in the steering shaft and related components can cause the steering linkage to separate, resulting in a sudden loss of steering control. Separately, a poor electrical ground connection to the power steering control module can cause the electric power steering assist to drop out at startup or while driving, requiring significantly more effort to turn the wheel at low speeds. On the drivetrain side, the automatic transmission shift cable can disengage from the shift lever, leaving the driver unable to change gears and causing the gear indicator to show the wrong position, which raises the risk of unexpected vehicle movement. The passenger seat sensor on vehicles with front vented-heated passenger seats may fail to suppress the front airbag when a child seat is present, meaning the airbag could deploy into the child seat in a crash. Finally, the center storage console latch can fail to hold during a collision, allowing the compartment door to fly open and strike occupants.
At a glance
What can fail
The automatic system that detects child seats in the front passenger seat may fail to disable the airbag, creating a risk if a child seat is installed there.
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Driver Assistance
Ratings from NHTSA's New Car Assessment Program (NCAP).
Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
What the fix does
Dealers will recalibrate the seat sensor system and reset the computer to correct the detection error at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The electronic parking brake piston arm may not fully retract, leaving brake pads partially engaged even when the parking brake is released.
What the fix does
Dealers will reprogram the electronic parking brake control module with updated software to ensure proper piston retraction.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The electronic parking brake piston arm may not fully retract, leaving brake pads partially engaged even when the parking brake is released.
What the fix does
Dealers will reprogram the electronic parking brake control module with updated software to ensure proper piston retraction.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The electronic parking brake piston arm may not fully retract, leaving brake pads partially engaged even when the brake is released.
What the fix does
Dealers will update the electronic parking brake software at no cost to restore proper brake piston retraction.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
In a crash, the center storage console may unlatch and come open, failing to protect occupants from interior impact.
What the fix does
Dealers will inspect and replace the console storage compartment door latch if needed, at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A poor electrical ground connection to the power steering control module may cause loss of power steering assist during startup or while driving.
What the fix does
Dealers will clean paint from the ground stud nut and update the power steering control module software.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
Fasteners connecting the steering intermediate shaft to the steering gear and/or the lower control arm to the lower ball joint may not be tightened to the correct specification, potentially causing these components to separate.
What the fix does
Dealers will inspect the fasteners, tighten them to the correct specification as needed, and perform this service at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The transmission shift cable adjuster can come loose and separate from the transmission shift lever, preventing proper gear selection and safety controls.
What the fix does
Dealers will inspect and replace the affected transmission shift cable adjuster at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.