This page covers 3 recalls and 44 owner complaints for the 2024 Chevrolet Silverado 3500.
Electrical and powertrain complaints make up the bulk of what 2024 Silverado 3500 owners report. On the electrical side, the most common theme is intermittent trailer brake and lighting loss while towing, owners describe brakes and lights working at startup, then cutting out unpredictably during a trip. The powertrain complaints spread across a few issues, with the most notable being engine oil cooler failure that allows oil to migrate into the coolant system, leading to sludge buildup and full cooling system replacement. A smaller cluster of brake complaints includes reports of brake fluid leaking into the cab, with owners describing a spongy pedal as a result. A handful of owners also report rear differential bearing failure, with loud humming at highway speeds preceding what turned out to be significant internal damage to the rear end housing.
44
Total Complaints
1
Crash-Related
By System
The 2024 Chevrolet Silverado 3500 has 3 recalls, the most serious involving the steering gear shaft, which can fracture and disconnect from the steering arm, causing a total loss of steering control.
The remaining two recalls both address the same underlying issue with power-unlatching tailgates: water can get into the electronic gate-release switch, cause a short circuit, and trigger the tailgate to swing open on its own while the truck is parked or in motion. An unexpected opening can dump unsecured cargo onto the road, creating a hazard for other drivers. Note that both tailgate recalls only apply to trucks equipped with the power-unlatching tailgate option.
At a glance
What can fail
Water can get inside the electronic tailgate-release switch, causing it to short circuit and make the tailgate unlatch unexpectedly while parked.
What the fix does
Dealers will replace the exterior touchpad switch assemblies at no cost to you.
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Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
Water can get inside the tailgate's electronic release switch and cause it to short circuit, making the tailgate unlatch on its own while parked.
What the fix does
Dealers will replace the exterior touchpad switch assembly at no cost to fix the electrical short and prevent unintended unlatching.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The steering gear shaft can crack and separate from the steering arm, potentially affecting steering control.
What the fix does
Dealers will inspect the steering gear and replace it if needed at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
