The official notice
Defect
On certain vehicles, a software problem could cause the rearview camera image not to display when the transmission is shifted into reverse. Canadian regulations require the rearview image to display when the vehicle is reversing. Note: This recall also affects Grand Cherokee L models and Grand Wagoneer L models.
Safety Risk
A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Remedy
FCA Canada will notify owners in writing and send a wireless over-the-air software update to eligible vehicles to update the radio software. Alternatively, you may schedule an appointment to have the update performed at an FCA dealership.