This page covers 4 recalls, 53 owner complaints, NHTSA crash-test ratings and EPA fuel economy for the 2020 Dodge Durango.
17–21 mpg combined
11.2–13.8 L/100km
Standard Sport Utility Vehicle 2WD
Fuel economy data from fueleconomy.gov (EPA / U.S. Dept. of Energy). Annual cost based on 15,000 mi/yr at 55% city driving and current fuel prices. MPG is U.S. gallons; L/100km converted. Ranges reflect the 4 tested variants for this model year.
4/5 Overall
NHTSA 5-Star Safety Rating
Exterior lighting dominates the complaint picture for the 2020 Dodge Durango, accounting for roughly a third of all filed complaints. Owners most commonly report tail light failures, describing lights that stop working, fill with water, and continue malfunctioning even after replacement, suggesting the issue can recur rather than resolve with a simple bulb swap. Engine and electrical system complaints each come in at a much lower volume. On the electrical side, owners report warning lights appearing on the instrument panel, including airbag indicator lights, prompting dealer visits for diagnosis. A single report describes a dashboard fire originating in the center console area while the vehicle was parked, causing significant interior damage; that incident stands apart from the broader patterns. A separate isolated report involves an active head restraint deploying unexpectedly while driving.
53
Total Complaints
3
Fire-Related
4
With Injuries
By System
The 2020 Dodge Durango has 4 recalls, the most serious being a side curtain airbag that may have a loose or missing mounting fastener and can fail to inflate properly in a crash, raising the risk of injury.
A separate recall covers the rearview camera: when shifting out of reverse, the camera image can linger on the 8.4-inch or 12-inch display screen, distracting the driver while the vehicle is moving forward. There is also a lighting concern specific to Canadian regulations: when the driver switches on the front fog lamps, the daytime running lights stay on instead of turning off, which can create glare and reduce visibility in foggy conditions.
At a glance
What can fail
The daytime running lamps stay on when you turn on the front fog lamps. Canadian regulations now require the daytime running lamps to turn off when fog lights are activated.
What the fix does
A dealer will reprogram your vehicle's body control module to make the daytime running lamps turn off when fog lights are switched on.
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Driver Assistance
Ratings from NHTSA's New Car Assessment Program (NCAP). Based on 2 tested variants; worst-case ratings shown.
Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The side airbag curtain mounting fastener may be loose or missing, preventing proper inflation in a crash and causing headliner rattling.
What the fix does
Dealer inspects the C-pillar fastener securing the side airbag curtain and repairs as needed.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The fastener securing the side air bag inflatable curtain may be loose or missing, potentially affecting the air bag's ability to deploy properly.
What the fix does
Dealers will tighten or replace the fastener at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A software error in the 8.4" or 12" radio display can cause the rearview camera image to stay on screen after shifting out of reverse, blocking your view.
What the fix does
Dealers will update the radio display software for free. You can also download the update yourself via Over-The-Air update starting May 1, 2020.
Summarized — see the official notice for exact wording, dates, and contacts.
