This page covers 5 recalls, 275 owner complaints, NHTSA crash-test ratings and EPA fuel economy for the 2020 Ford Edge.
21–24 mpg combined
9.8–11.2 L/100km
Small Sport Utility Vehicle 4WD
Fuel economy data from fueleconomy.gov (EPA / U.S. Dept. of Energy). Annual cost based on 15,000 mi/yr at 55% city driving and current fuel prices. MPG is U.S. gallons; L/100km converted. Ranges reflect the 4 tested variants for this model year.
5/5 Overall
NHTSA 5-Star Safety Rating
Powertrain complaints dominate the 2020 Ford Edge owner reports, with transmission behavior drawing the most attention by a wide margin. Owners frequently describe shuddering, harsh shifting, and hesitation, particularly at lower speeds and in lower gears, a pattern consistent enough that multiple owners have had transmission fluid serviced as a first step, sometimes with limited relief. A smaller but notable cluster of engine complaints describes coolant intrusion leading to white smoke and complete engine failure, with at least some owners reporting dealers confirmed the diagnosis and recommended engine replacement. The forward collision avoidance system draws a smaller share of complaints, where owners report the system activating unexpectedly or behaving erratically. The transmission shudder and jerking at specific speeds is the most consistently repeated symptom across these reports.
275
Total Complaints
12
Crash-Related
1
Fire-Related
12
With Injuries
By System
The 2020 Ford Edge has 5 recalls, the most serious involving the rear drive unit, which can seize and lock up the rear wheels while driving, causing a loss of control.
Two separate recalls address this rear drive unit issue, both stemming from insufficient lubrication that can cause the rear axle to seize. There is also a transmission concern: loose or missing bolts on the start/stop accumulator endcap can allow transmission fluid to leak and may eventually cause the transmission to stop functioning. On the visibility side, a poor electrical connection can cause the rearview camera to show a blank or distorted image, and a separate software issue can also result in a blank camera display when reversing, both reducing the driver's view behind the vehicle.
At a glance
What can fail
A software error may cause the rearview camera to display a blank image or fail to clear the image after backing up.
What the fix does
Dealers will update the rearview camera software at no cost.
We may earn a commission for purchases made through these links.
Driver Assistance
Ratings from NHTSA's New Car Assessment Program (NCAP). Based on 2 tested variants; worst-case ratings shown.
Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The rear drive unit may not have enough oil, causing the rear axle to seize and lock up the rear wheels, resulting in loss of power.
What the fix does
A dealer will check the rear drive unit's oil level. If low, it will be topped up or the unit will be replaced.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The rear drive unit may not have enough lubricant, which can cause the rear drive axle to seize and stop working.
What the fix does
Dealers will check the rear drive unit lubricant level and refill it to full, or replace the axle if lubricant is below minimum.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A poor electrical connection can cause the rearview camera to display a blank or distorted image intermittently, limiting rear visibility.
What the fix does
Dealers will replace the rearview camera at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The start/stop accumulator endcap may be missing bolts or have loose bolts, which could affect the start/stop system.
What the fix does
Dealers will replace the start/stop accumulator free of charge.
Summarized — see the official notice for exact wording, dates, and contacts.
