This page covers 3 recalls, 57 owner complaints and EPA fuel economy for the 2018 Ford Flex.
17–19 mpg combined
12.4–13.8 L/100km
Standard Sport Utility Vehicle 4WD
Fuel economy data from fueleconomy.gov (EPA / U.S. Dept. of Energy). Annual cost based on 15,000 mi/yr at 55% city driving and current fuel prices. MPG is U.S. gallons; L/100km converted. Ranges reflect the 3 tested variants for this model year.
Structural trim complaints dominate what owners report for the 2018 Ford Flex, with the B-pillar trim, particularly on the driver's side rear door area, coming up repeatedly as a piece that detaches or separates from the vehicle. Suspension issues make up the next notable cluster, though owners' descriptions there are less consistent. The third area worth noting is the electrical system, where the rearview camera draws the most attention: owners describe it cutting out intermittently, displaying a solid discolored screen, or producing a blurry image while reversing. Blind spot monitoring also shows up in a handful of electrical complaints, with owners reporting that the system goes offline or shows a warning that the sensors are inactive.
57
Total Complaints
7
Crash-Related
1
With Injuries
By System
The 2018 Ford Flex has 3 recalls, the most serious involving rear suspension toe links that can fracture on vehicles equipped with the Police Interceptor or SHO Performance Pack, causing a sudden loss of handling control and raising the risk of a crash.
The rearview camera can display a distorted, intermittent, or blank image when the vehicle is in reverse, reducing the driver's view of what is behind the car. There is also a structural concern: the driver and front passenger B-pillar door trim panels can detach while driving and become a road hazard.
At a glance
What can fail
The door trim panel on the B-pillar between the front and rear doors may detach while you are driving.
What the fix does
Dealers will repair or replace the B-pillar trim at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
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Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
At a glance
What can fail
The rearview camera may show a distorted, intermittent, or blank image when you put the vehicle in reverse.
What the fix does
Dealers will inspect and replace the rearview camera at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The rear suspension toe links can crack under stress, potentially affecting rear suspension function.
What the fix does
Dealers will replace the rear suspension toe links at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
