NHTSA (USA)Medium Risk
At a glance
What can fail
The door trim panel on the B-pillar between the front and rear doors may detach while you are driving.
What the fix does
Dealers will repair or replace the B-pillar trim at no cost to you.
This page covers 5 recalls, 203 owner complaints and EPA fuel economy for the 2019 Ford Flex.
17–19 mpg combined
12.4–13.8 L/100km
Standard Sport Utility Vehicle 4WD
Fuel economy data from fueleconomy.gov (EPA / U.S. Dept. of Energy). Annual cost based on 15,000 mi/yr at 55% city driving and current fuel prices. MPG is U.S. gallons; L/100km converted. Ranges reflect the 3 tested variants for this model year.
The dominant pattern in 2019 Ford Flex complaints centers on the rearview camera system, which accounts for nearly half of all reports filed for this model year. Owners consistently describe the camera failing to display an image when reversing, either showing a blank screen, a distorted picture, or a "camera unavailable" message. The failure appears intermittent for some owners and persistent for others. The second most-reported area involves the vehicle's structure, where owners describe interior trim pieces detaching, particularly door panels and pillar trim, sometimes while driving at highway speeds. A smaller group of owners mentions electrical system issues, though those reports are less specific in their patterns. The rearview camera complaints are by far the most concentrated issue, with many owners describing the problem repeating over time rather than occurring as a one-time event.
203
Total Complaints
4
Crash-Related
1
With Injuries
By System
The 2019 Ford Flex has 5 recalls, the most serious involving loose power supply cables at the starter and alternator that can arc and start a fire.
Three recalls address the rearview camera, which can display a distorted, intermittent, or blank image when the vehicle is in reverse. In practical terms, the camera may show a scrambled picture or go dark entirely while you are backing up, reducing your view of what is directly behind the vehicle. Prior repair attempts did not fully resolve this issue, which is why multiple campaigns exist covering the same underlying problem. The fifth recall involves the B-pillar door trim on the driver and front passenger sides, which can work loose and detach from the vehicle while driving, sending a piece of interior trim onto the road and creating a hazard for other vehicles.
At a glance
What can fail
The door trim panel on the B-pillar between the front and rear doors may detach while you are driving.
What the fix does
Dealers will repair or replace the B-pillar trim at no cost to you.
We may earn a commission for purchases made through these links.
Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The rearview camera may show a distorted, intermittent, or blank image when you put the vehicle in reverse.
What the fix does
Dealers will inspect and replace the rearview camera at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The rearview camera may intermittently show a blank or distorted image instead of a clear view of what is behind your vehicle.
What the fix does
Dealers will replace the rearview camera at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The rearview camera image may not display correctly or may not display at all.
What the fix does
Ford will mail you instructions to take your vehicle to a dealership, where the rearview camera will be replaced.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
Power supply cables connecting to the starter and alternator may not be properly secured, which could cause an electrical arc.
What the fix does
Dealers will inspect and properly secure the alternator and starter power supply cables as needed at no charge.
Summarized — see the official notice for exact wording, dates, and contacts.
