This page covers 1 recall, 22 owner complaints and NHTSA crash-test ratings for the 2017 Lexus Es350.
5/5 Overall
NHTSA 5-Star Safety Rating
Complaints for the 2017 Lexus ES350 are spread across a small number of systems, with no single category dominating heavily. Structure and visibility/wiper issues each drew the most reports, followed by a pair of airbag complaints. On the structural side, multiple owners describe the panoramic sunroof shattering spontaneously while driving, with no apparent external cause, the glass breaks into small pieces without any object striking it. The visibility and wiper complaints are less concentrated around a single symptom. The airbag reports involve separate incidents where owners say the bags deployed following a collision, with one account describing brake pedal failure preceding a rear-end crash and another involving an unintended acceleration event while reversing. In the unintended acceleration report, the owner notes that the automatic braking system did not intervene during the incident.
22
Total Complaints
8
Crash-Related
5
With Injuries
By System
At a glance
What can fail
The lock nut on the right-hand tie rod may gradually loosen over time, potentially affecting steering.
What the fix does
Dealers will inspect the lock nut and replace it along with the steering gear and tie rod assembly if needed.
Summarized — see the official notice for exact wording, dates, and contacts.
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Driver Assistance
Ratings from NHTSA's New Car Assessment Program (NCAP).
Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
