The 2020 Mercedes-Benz AMG GLA45 has 2 recalls, both involving the automatic emergency call system that contacts first responders after a crash.
In one case, the eCall system can fail entirely, preventing any connection to emergency services when a crash occurs. In the other, the system can transmit an incorrect location, sending responders to the wrong place. Both failures can delay emergency response and raise the risk of serious injury following a collision.
At a glance
What can fail
A software error in the communication module's SIM card can prevent mobile network connection, which disables the emergency call (eCall) system.
What the fix does
The communication module software will be updated at no cost through an over-the-air update or by a dealer.
Summarized — see the official notice for exact wording, dates, and contacts.
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At a glance
What can fail
The communication module software may fail to send your vehicle's correct location to emergency services when the eCall system activates during a crash.
What the fix does
A dealer will update the communication module software, or the update will be sent over-the-air, at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
