The 2021 Mercedes-Benz AMG GLA45 has 4 recalls, the most serious involving the emergency call system, which can either fail to connect or direct responders to the wrong location after a crash.
The remaining recalls both affect rear visibility. A software error in the infotainment system can cause the backup camera display to show a black screen or fail to load an image at all, leaving the driver without a rear view when reversing. There is also a separate issue where the rearview camera image may simply not appear due to a software fault. Prior repair attempts did not fully resolve these camera display issues, which is why multiple filings exist for what is essentially the same backing hazard.
At a glance
What can fail
A software error in the communication module's SIM card can prevent mobile network connection, which disables the emergency call (eCall) system.
What the fix does
The communication module software will be updated at no cost through an over-the-air update or by a dealer.
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Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A software error prevents the rearview camera from displaying the backup image on the screen.
What the fix does
Dealers will update the rearview camera software at no cost to restore the backup image display.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The MBUX multimedia system software may cause the display to go black or restart after startup, preventing the rearview camera image from displaying properly.
What the fix does
A dealer will update the multimedia system software, or you can receive the update over-the-air, at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The communication module software may fail to send your vehicle's correct location to emergency services when the eCall system activates during a crash.
What the fix does
A dealer will update the communication module software, or the update will be sent over-the-air, at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
