At a glance
What can fail
The fuel pump may unexpectedly shut down, causing the engine to lose power while driving.
What the fix does
The fuel pump will be replaced at no cost to you at an authorized Mercedes-Benz dealer.
The 2023 Mercedes-Benz E 350 has 3 recalls, the most serious being a fuel pump that can shut down without warning, cutting drive power and leaving the vehicle unable to accelerate or maintain speed in traffic.
The fuel pump issue has been the subject of more than one recall campaign, and prior repair attempts may not have fully resolved it for all affected vehicles. In practical terms, the pump can fail while driving, causing the engine to lose power suddenly, which raises the risk of a rear-end collision or other crash, particularly at highway speeds. There is also an electrical system concern: a software error in the blind spot monitoring system can prevent the exit warning feature from sounding its alert or displaying a visual warning when a door occupant is about to open into the path of an approaching vehicle, whether a car, cyclist, or other road user.
At a glance
What can fail
The fuel pump may unexpectedly shut down, causing the engine to lose power while driving.
What the fix does
The fuel pump will be replaced at no cost to you at an authorized Mercedes-Benz dealer.
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Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A software error prevents the exit warning system from properly alerting occupants when vehicles are approaching as doors open.
What the fix does
Dealers will update the exit warning system software at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The fuel pump may shut down unexpectedly, causing a loss of engine power while driving.
What the fix does
Dealers will replace the fuel pump at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.