The 2023 Mercedes-Benz EQE 350 4MATIC has 3 recalls, the most serious being a loose steering coupling that can separate from the steering rack and cause a complete loss of steering control.
A prior repair attempt for a separate electrical issue may have introduced a second concern: vehicles that received a fuse box replacement under an earlier recall may have had the wrong fuse box installed. An incorrect fuse box can cut drive power without warning or disable critical systems like the airbags and instrument cluster while driving. There is also a software issue affecting the pedestrian alert system, where the low-speed warning sound the vehicle produces when reversing may play the wrong tone, potentially failing to alert people on foot that the car is moving toward them.
At a glance
What can fail
The bolt connecting the steering coupling to the steering rack may not be tight enough, which could cause the steering coupling to loosen.
What the fix does
Dealers will tighten the steering coupling bolts to proper specification at no cost.
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Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The acoustic warning system software may produce an incorrect external pedestrian warning sound when reversing, failing to meet federal sound requirements.
What the fix does
Dealers will update the acoustic warning system software at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
An incorrect fuse box not designed for your vehicle may have been installed during a previous repair, potentially causing electrical system failures.
What the fix does
Dealers will inspect and replace the main fuse boxes at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
