This page covers 5 recalls and 93 owner complaints for the 2015 Mercedes-Benz Gla 250.
For the 2015 Mercedes-Benz GLA 250, engine and powertrain complaints make up the largest share of what owners report. On the engine side, owners describe stalling, rough running, and unexpected power loss, sometimes occurring without warning lights. Powertrain complaints tend to center on the dual-clutch automatic transmission, with owners reporting shuddering, hesitation, and jerky low-speed behavior that's common to that style of gearbox. The fuel and propulsion system draws a smaller but notable cluster of complaints, generally around rough idling and hesitation under acceleration. A handful of owners also report panoramic roof panels cracking or separating, and at least one report describes rear suspension failure linked to frame corrosion. Airbag deployment without a collision and a driver-assist warning light appearing intermittently each show up in isolated reports as well.
93
Total Complaints
4
Crash-Related
1
Fire-Related
4
With Injuries
By System
The 2015 Mercedes-Benz GLA 250 has 5 recalls, the most serious being an airbag that can deploy without warning, raising the risk of injury and loss of vehicle control.
Two recalls involve the front roof panel, which can separate from the vehicle and become a road hazard. One of these applies when prior repair work on the panel was not bonded correctly, and either way the panel detaching while driving poses a collision risk to following traffic. On the engine side, certain vehicles built in a narrow window in mid-to-late 2015 have camshaft welds that can fail, causing engine damage and a potential stall. There is also a software fault in the emergency call system where an incorrect date and time can cause the system to relay a wrong vehicle location to emergency responders, delaying their response.
At a glance
What can fail
The front roof panel between the windshield and panoramic sunroof may have been improperly bonded during a prior repair, causing the panel to detach from the vehicle.
What the fix does
Dealers will replace the front roof panel at no charge to you.
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Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The front roof panel between the windshield and panoramic sunroof may not be properly bonded to the vehicle from a previous repair, risking separation.
What the fix does
The dealer will remove and replace the front roof panel using proper bonding materials and procedures at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A software error causes the eCall emergency system's date and time to be incorrect, which may result in an inaccurate vehicle location being sent during an emergency call.
What the fix does
Mercedes-Benz will send a remote software update to your vehicle. Dealers will verify the update worked or install a new communication module software at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The driver's airbag may deploy unexpectedly if the steering components lack proper grounding and the airbag clockspring is broken, allowing electrostatic discharge to trigger deployment.
What the fix does
Dealers will add grounding to the steering components to prevent electrostatic discharge from triggering the airbag.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The intake or exhaust camshafts have welds that may fail, potentially causing engine damage.
What the fix does
Dealers will replace the affected camshafts at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
