This page covers 4 recalls and 48 owner complaints for the 2016 Mercedes-Benz Gla 250.
Engine-related complaints lead the 2016 GLA 250 complaint set, followed by airbag and visibility concerns. On the engine side, owners report fault codes tied to the crankcase ventilation system, typically surfacing around higher mileage. Airbag complaints center on the warning light activating unexpectedly, several owners note that when the airbag light comes on, the horn stops functioning as well, which they describe as a separate but linked problem. A handful of owners report the instrument cluster behaving erratically: warning lights cycling on and off without apparent cause, gauge needles moving unpredictably, and the display dimming or going dark entirely. Visibility complaints involve the panoramic sunroof, where owners describe the glass tilting and jamming due to what they report as track or guide failures, sometimes accompanied by water getting into the cabin.
48
Total Complaints
1
Crash-Related
1
With Injuries
By System
The 2016 Mercedes-Benz GLA 250 has 4 recalls, the most serious involving a driver airbag that can deploy without warning, raising the risk of injury and loss of vehicle control.
Two recalls address the roof panel located between the windshield and the panoramic sunroof. The adhesive bonding that holds this panel in place can deteriorate or may not have been applied correctly during a prior repair attempt, allowing the panel to separate from the vehicle while driving and become a hazard for other traffic. The fourth recall involves the emergency call system, where a software fault can cause the system to report an incorrect date, time, and vehicle location when a crash triggers an emergency call, potentially sending first responders to the wrong place and delaying their arrival.
At a glance
What can fail
The front roof panel between the windshield and panoramic sunroof may have been improperly bonded during a prior repair, causing the panel to detach from the vehicle.
What the fix does
Dealers will replace the front roof panel at no charge to you.
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Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The front roof panel between the windshield and panoramic sunroof may not be properly bonded to the vehicle from a previous repair, risking separation.
What the fix does
The dealer will remove and replace the front roof panel using proper bonding materials and procedures at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A software error causes the eCall emergency system's date and time to be incorrect, which may result in an inaccurate vehicle location being sent during an emergency call.
What the fix does
Mercedes-Benz will send a remote software update to your vehicle. Dealers will verify the update worked or install a new communication module software at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The driver's airbag may deploy unexpectedly if the steering components lack proper grounding and the airbag clockspring is broken, allowing electrostatic discharge to trigger deployment.
What the fix does
Dealers will add grounding to the steering components to prevent electrostatic discharge from triggering the airbag.
Summarized — see the official notice for exact wording, dates, and contacts.
