This page covers 5 recalls and 21 owner complaints for the 2014 Mercedes-Benz Glk250.
The dominant complaint pattern for the 2014 Mercedes-Benz GLK250 centers on airbags, which account for the large majority of owner reports. Most of these complaints relate to the passenger-side frontal airbag, specifically the warning light failing to function as intended or the airbag system not operating as expected. Several owners report being informed that the passenger seat occupant sensor was permanently disabled, preventing the warning light from working correctly. A smaller number of owners report the airbags not deploying during a collision. Outside the airbag system, a handful of reports describe the charge air hose (boost tube) failing and causing sudden power loss while driving at highway speeds, with at least one owner noting the same part failed twice.
21
Total Complaints
1
Crash-Related
2
With Injuries
By System
The 2014 Mercedes-Benz GLK250 has 5 recalls, the most serious involving fire risk from an oil leak, an airbag inflator that can explode and send metal fragments into the cabin, an inadvertent driver airbag deployment, and a steering bolt that may not be tight enough to maintain steering control.
The oil leak comes from the engine's chain tensioner gasket area, where dripping oil can reach hot engine surfaces and ignite, and can also create a slick hazard on the road. The passenger airbag inflator can rupture explosively, throwing sharp metal pieces toward occupants. The driver airbag carries a separate concern: it can deploy without warning while driving, which raises the risk of a crash. On the steering side, a connecting bolt in the steering column coupling may be insufficiently tightened, which can result in a sudden loss of steering. A lower-severity recall covers a software fault in the emergency call system that can report an incorrect vehicle location to emergency responders, potentially delaying their response.
At a glance
What can fail
A software error causes the eCall emergency system's date and time to be incorrect, which may result in an inaccurate vehicle location being sent during an emergency call.
What the fix does
Mercedes-Benz will send a remote software update to your vehicle. Dealers will verify the update worked or install a new communication module software at no cost.
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Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The passenger front air bag inflator may explode due to propellant breaking down after prolonged exposure to high humidity, heat, and temperature changes.
What the fix does
Dealers will replace the passenger front air bag module at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The driver's airbag may deploy unexpectedly if the steering components lack proper grounding and the airbag clockspring is broken, allowing electrostatic discharge to trigger deployment.
What the fix does
Dealers will add grounding to the steering components to prevent electrostatic discharge from triggering the airbag.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The bolt connecting the steering coupling may not be tight enough, which could cause loss of steering control.
What the fix does
Dealers will inspect and tighten the steering coupling bolt as needed at no charge.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
Oil may leak from the chain tensioner gasket area in the engine.
What the fix does
Dealers will replace the chain tensioner gasket at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
