This page covers 5 recalls and 19 owner complaints for the 2015 Mercedes-Benz Glk250.
The dominant complaint pattern for the 2015 GLK250 centers on airbags, which account for the largest share of reports by a wide margin. Owners most frequently describe airbag warning lights illuminating and staying on, with some reporting that the airbag system appears non-functional as a result. Steering draws the next cluster of complaints, where owners describe the column losing its tilt-and-telescope adjustment, the column can move in and out but won't adjust up or down, sometimes accompanied by a clicking noise. A separate steering report describes the wheel locking up entirely while driving, preventing any directional input. Engine complaints are limited to two reports, with one involving DEF system failure on the diesel and one describing smoke coming from the passenger-side front area. A single report mentions a driver's seat electrical harness failure that left the seat and headrest stuck in a fixed position.
19
Total Complaints
By System
The 2015 Mercedes-Benz GLK250 has 5 recalls, the most serious being a Takata-type passenger frontal airbag inflator that can explode and send metal fragments into the cabin, posing a risk of serious injury or death.
Two recalls cover an engine oil leak from the chain tensioner gasket area: oil can drip onto hot engine surfaces and ignite a fire, and oil reaching the road can create a hazard for other vehicles. There is also a driver-side frontal airbag that can deploy without warning, raising the risk of injury and loss of vehicle control. On the electronics side, a software fault in the emergency call system can cause it to report the wrong date, time, and vehicle location to emergency responders, which can delay help from reaching the scene.
At a glance
What can fail
A software error causes the eCall emergency system's date and time to be incorrect, which may result in an inaccurate vehicle location being sent during an emergency call.
What the fix does
Mercedes-Benz will send a remote software update to your vehicle. Dealers will verify the update worked or install a new communication module software at no cost.
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Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The passenger front air bag inflator may explode due to propellant breaking down after prolonged exposure to high humidity, heat, and temperature changes.
What the fix does
Dealers will replace the passenger front air bag module at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The driver's airbag may deploy unexpectedly if the steering components lack proper grounding and the airbag clockspring is broken, allowing electrostatic discharge to trigger deployment.
What the fix does
Dealers will add grounding to the steering components to prevent electrostatic discharge from triggering the airbag.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
Oil may leak from the chain tensioner gasket area in certain 2015 E250 BlueTec, E250 BlueTec 4Matic, GLK250, and ML250 BlueTec vehicles.
What the fix does
Dealers will replace the chain tensioner gasket at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
Oil may leak from the chain tensioner gasket area in the engine.
What the fix does
Dealers will replace the chain tensioner gasket at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
