This page covers 9 recalls and 47 owner complaints for the 2023 Ram 2500.
For the 2023 Ram 2500, engine-related complaints make up the largest share of owner reports, followed by exterior lighting issues and powertrain concerns. On the engine side, owners describe a range of performance and mechanical problems, though the specifics vary across reports. The transmission draws notable attention as well, owners report harsh shifting, delayed engagement, RPM flare during gear changes, and sudden lurching under acceleration and deceleration. Transmission fluid leaks also come up, with at least one owner noting the dealer flagged a significant leak during routine service and that replacement seals were on back order at the time. Scattered complaints touch on airbag warning lights illuminating when the steering wheel is turned, accompanied by clicking sounds consistent with a clock spring issue, and at least one report describes a seatbelt that stopped retracting properly just past the 36,000-mile mark.
47
Total Complaints
4
Crash-Related
1
Fire-Related
By System
The 2023 RAM 2500 has 9 recalls, the most serious involving multiple fire risks: a heater grid relay on diesel-equipped trucks can short and ignite an engine compartment fire, and transmission fluid can leak onto hot engine components and catch fire.
A software error in the powertrain control module can allow the truck to exceed the speed rating of its tires, which can cause a loss of vehicle control. There is also a transmission concern where a fluid leak onto electrical components can cause loss of drive power or loss of the park function, either of which raises crash risk. On the safety equipment side, a faulty clockspring can prevent the driver's airbag from deploying in a crash. Visibility is affected by two separate issues: the rearview camera can fail to display an image when reversing, with both a trailer reverse steering module and radio software identified as causes on different vehicles. Rounding out the list, a steering column control module can mix up the turn signal and high beam controls, activating the wrong one and potentially confusing other drivers.
At a glance
What can fail
A software issue in the powertrain control module may allow the truck to exceed the tire speed rating, potentially causing loss of vehicle control.
What the fix does
FCA Canada will send written notice. Bring your truck to a dealership to have the powertrain control module software updated.
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Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A software error in the powertrain control module may allow vehicle speed to exceed what your tires are rated for, risking loss of control.
What the fix does
Dealers will reprogram your powertrain control module software at no cost to correct the speed limitation.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A weak weld in the transmission control unit may allow transmission fluid to leak onto electrical components, causing loss of drive power or inability to engage park.
What the fix does
Dealers will replace the valve body and control unit at no charge.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The steering column control module may not be welded correctly, which can prevent the driver's airbag from deploying during a crash.
What the fix does
Dealers will inspect and replace the steering column control module at no charge if needed.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The steering column control module may cause the high beams to turn on when you use the turn signal, or activate the turn signal when you use the high beams. The turn signal may also fail to self-cancel.
What the fix does
Dealers will update the steering column control module software and replace the module if needed, at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The radio software may prevent the rearview camera image from displaying on the screen, blocking your rear visibility.
What the fix does
Dealers will update the radio software at no cost to restore the rearview image display.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The trailer reverse steering control module may prevent the rearview camera image from displaying when you shift into reverse, affecting your ability to see behind the vehicle.
What the fix does
Dealers will update the trailer reverse steering control module software at no cost to restore rearview camera function.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
An electrical short can develop in the heater grid relay whether the ignition is on or off, potentially causing an electrical hazard.
What the fix does
The heater grid relay will be replaced at no cost to you at an authorized dealer.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
Pressure and heat can build up inside the transmission, causing transmission fluid to leak from the dipstick tube.
What the fix does
Dealers will replace the transmission dipstick and transmission vent assembly at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
