NHTSA (USA)Medium Risk
At a glance
What can fail
This page covers 5 recalls and 51 owner complaints for the 2024 Ram 2500.
Brake complaints dominate what 2024 Ram 2500 owners report, with multiple drivers describing a soft, spongy pedal that sinks close to the floor under normal braking pressure. Several note the truck requires significantly more stopping distance than expected, and a few flag this as a particular concern when towing. Powertrain complaints come in next, though the specifics vary across reports. The electrical system draws a recurring thread as well, owners describe no-start events and communication faults that can persist even after dealership repair attempts, with at least one truck returning dead the morning after an extended shop visit. A handful of reports also mention the backup camera and parking sensors freezing or failing momentarily without warning, and a separate cluster describes the windshield defrost splitting airflow between the windshield and floor vents rather than directing full heat to the glass.
51
Total Complaints
7
Crash-Related
2
Fire-Related
3
With Injuries
By System
The 2024 RAM 2500 has 5 recalls, the most serious being a powertrain control module software error that can allow the truck to exceed its tires' rated speed, potentially causing the driver to lose control.
The next most serious concern involves the clockspring, the rotating electrical connector inside the steering column that maintains contact with the driver's airbag. If the clockspring fails, the driver's airbag may not deploy in a crash, leaving the driver without that protection. There is also a steering column control module defect that can cause the high beams and turn signals to swap behavior, activating the high beams when the driver signals a turn or triggering the turn signal when switching to high beams, which can confuse other drivers and reduce road visibility at night or in low-light conditions.
Two separate recalls affect the rearview camera. In one case, a software issue in the radio system can prevent the camera image from appearing on screen when backing up. In the other, contamination or a programming error in the central vision processing module can also cause the rearview image to fail. Both result in the same real-world outcome: the driver loses the camera's view of what is directly behind the truck while reversing, relying entirely on mirrors and direct sight lines.
At a glance
What can fail
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Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
The rearview camera image may not display due to contamination or incorrect programming in the central vision processing module, affecting rear visibility.
What the fix does
Dealers will update the central vision processing module software or replace the module as needed, at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A software error in the powertrain control module may allow vehicle speed to exceed what your tires are rated for, risking loss of control.
What the fix does
Dealers will reprogram your powertrain control module software at no cost to correct the speed limitation.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The steering column control module may not be welded correctly, which can prevent the driver's airbag from deploying during a crash.
What the fix does
Dealers will inspect and replace the steering column control module at no charge if needed.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The steering column control module may cause the high beams to turn on when you use the turn signal, or activate the turn signal when you use the high beams. The turn signal may also fail to self-cancel.
What the fix does
Dealers will update the steering column control module software and replace the module if needed, at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The radio software may prevent the rearview camera image from displaying on the screen, blocking your rear visibility.
What the fix does
Dealers will update the radio software at no cost to restore the rearview image display.
Summarized — see the official notice for exact wording, dates, and contacts.