NHTSA (USA)Critical
At a glance
What can fail
A software error in the powertrain control module may allow vehicle speed to exceed what your tires are rated for, risking loss of control.
This page covers 8 recalls and 47 owner complaints for the 2025 Ram 2500.
Electrical problems dominate the 2025 Ram 2500 complaint picture. The most common pattern owners describe is the instrument panel cluster going completely blank, no gauges, no gear selector readout, nothing, often persisting even after multiple software updates at the dealership. Airbag warning lights are another recurring electrical complaint, with owners reporting the warning returns within days of being cleared, sometimes across multiple shop visits. Powertrain and exterior lighting complaints also appear in the data, each at lower volume, though specific patterns within those categories are less consistent across reports. The blank instrument panel issue stands out for how frequently owners mention the problem surviving repeated attempted fixes.
47
Total Complaints
1
Fire-Related
1
With Injuries
By System
The 2025 RAM 2500 has 8 recalls, the most serious being a powertrain control module software error that can allow vehicle speed to exceed the tire's rated limit, leading to loss of control.
Several recalls involve software faults affecting what the driver sees and how the truck responds. A software error can cause the instrument panel to go blank or fail entirely, hiding warning lights and gear selection. On trucks with a 3.5-inch cluster and column shifter, the gear position display can show the wrong gear or fail to appear at all, leaving the driver uncertain whether the truck is in park, reverse, or drive. A separate software fault in the occupant restraint controller can prevent the driver's airbag and seatbelt pretensioner from deploying in a crash and can disable electronic stability control. There is also a trailer-related concern: the trailer tow module can fail to light the trailer's brake lights and turn signals, and can cause the trailer's brakes to stop working. On the labeling side, a small number of trucks may carry incorrect weight rating labels, which can lead to overloading the truck and raise the risk of a tire failure or handling problem.
At a glance
What can fail
A software error in the powertrain control module may allow vehicle speed to exceed what your tires are rated for, risking loss of control.
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Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
What the fix does
Dealers will reprogram your powertrain control module software at no cost to correct the speed limitation.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A software error may cause the instrument panel display to stop working, affecting visibility of transmission position, brake status, warning lights, stability control, tire pressure, and crash protection information.
What the fix does
Dealers will update the instrument panel software at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The trailer tow module is improperly designed, which may cause trailer lights to fail to turn on and trailer brakes to stop working.
What the fix does
Dealers will replace the trailer tow module at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A software error in the occupant restraint controller module may prevent the driver's side air bag and seat belt pretensioner from deploying during a crash and may disable the electronic stability control system.
What the fix does
Dealers will update the occupant restraint controller module software at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A software error may cause the instrument panel display to go blank, preventing you from seeing critical information about your brakes and transmission.
What the fix does
Dealers will update the instrument panel software or replace the cluster as needed, at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
Labels on some trucks show incorrect maximum weight limits for the vehicle and axles, and camper loading documents contain wrong information. This could cause overloading, leading to poor handling or tire failure.
What the fix does
Dealers will replace the weight labels and remove the camper loading document before delivery to customers.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A software error may cause the gear selection display on the instrument cluster to show inaccurate information about which gear is selected.
What the fix does
Dealers will update the cluster software at no charge to correct the gear selection display.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A software issue may delay or prevent the transmission gear selection indicator from displaying correctly on the instrument panel.
What the fix does
Dealership will update the instrument panel cluster software to restore proper gear selection display.
Summarized — see the official notice for exact wording, dates, and contacts.
