This page covers 3 recalls, 16 owner complaints and EPA fuel economy for the 2018 Ram Promaster City.
24 mpg combined
9.8 L/100km
Special Purpose Vehicle 2WD
Fuel economy data from fueleconomy.gov (EPA / U.S. Dept. of Energy). Annual cost based on 15,000 mi/yr at 55% city driving and current fuel prices. MPG is U.S. gallons; L/100km converted.
Engine complaints dominate what 2018 Ram ProMaster City owners report, with several describing the vehicle stalling or shutting off unexpectedly while driving, sometimes without any warning lights appearing beforehand. Others report the check engine and throttle control warning lights coming on, pointing to issues in the engine management system. A few owners describe coolant loss paired with engine overheating, followed by an audible knocking from the engine. One owner reports the engine seizing alongside a loss of steering response. Powertrain and exterior lighting complaints each appear in a small number of reports but don't show the same concentration as the engine issues. One isolated report describes a front passenger seatbelt that wouldn't extend, leaving the owner unable to carry passengers until it could be addressed.
16
Total Complaints
1
Fire-Related
By System
The 2018 RAM ProMaster City has 3 recalls, the most serious being a steering gear defect where a cracked housing leaks hydraulic fluid and causes the steering wheel to suddenly require much greater effort to turn.
The steering issue appears across two filings but describes the same underlying problem: a crack in the rack and pinion housing lets hydraulic fluid escape, and without that fluid pressure the driver can experience an abrupt and significant increase in steering resistance, raising the risk of losing control. There is also a labeling recall involving the tire placard, which on some vehicles lists an incorrect maximum number of occupants. If a driver follows that inaccurate figure and loads the vehicle accordingly, the tires can be overloaded beyond their design limits, which can lead to a tire failure while driving.
At a glance
What can fail
The steering gear housing may have a casting defect that cracks, causing hydraulic fluid to leak and steering to suddenly become harder to control.
What the fix does
Dealers will inspect the steering gear housing and replace the rack and pinion assembly if needed.
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Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The gears in the hydraulic steering system may have a casting defect that causes cracks, allowing steering fluid to leak out.
What the fix does
Dealers will inspect the steering gear housing and replace any affected rack-and-pinion assembly at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The tire placard displays an incorrect maximum occupant capacity, causing the vehicle to not meet federal tire safety standards.
What the fix does
Dealers will replace the tire placard with a corrected version at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
