This page covers 3 recalls, 25 owner complaints and EPA fuel economy for the 2016 Ram Promaster City.
24 mpg combined
9.8 L/100km
Special Purpose Vehicle 2WD
Fuel economy data from fueleconomy.gov (EPA / U.S. Dept. of Energy). Annual cost based on 15,000 mi/yr at 55% city driving and current fuel prices. MPG is U.S. gallons; L/100km converted.
Powertrain and engine issues dominate what 2016 Ram ProMaster City owners report. On the powertrain side, owners describe sudden loss of drive power while moving, the vehicle cuts out and requires a restart to get going again, sometimes with the check engine light coming on. CV axle and joint failures show up more than once, with owners describing repeated axle-related repairs within relatively short intervals. Engine complaints overlap with the power-loss theme, and at least one owner describes gear selector problems tied to a low battery condition, where the transmission wouldn't shift and acceleration was impaired until the computer was reset. Electrical complaints are fewer but include turn signal failures requiring parts replacement. A handful of owners also reference a catalyst efficiency service program for which replacement parts were reportedly on backorder.
25
Total Complaints
By System
The 2016 RAM ProMaster City has 3 recalls, the most serious being a software error in the trailer tow lighting module that can prevent the trailer's brake lights from illuminating when the driver presses the brakes, leaving following drivers without warning.
The vehicle also has a recall covering a Kidde-brand fire extinguisher included with certain models. The extinguisher may fail to discharge properly, leaving it useless during an onboard fire. There is also a label recall: the tire information placard inside the door jamb may show incorrect figures for vehicle weight capacity, number of occupants, recommended tire pressure, or spare tire size. Relying on that information can lead to overloading the vehicle or running the tires at the wrong pressure, both of which can affect handling and raise the risk of a crash.
At a glance
What can fail
The fire extinguisher may clog and fail to spray, or require excessive force to use. In some models, the nozzle may separate from the valve assembly with enough force to cause injury and make the extinguisher unusable.
What the fix does
Chrysler will provide a replacement fire extinguisher at no cost. Contact Kidde or Chrysler to arrange the replacement.
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Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The tire placard has incorrect information about vehicle capacity weight, occupant limit, tire pressure, and spare tire size, creating confusion about safe tire use.
What the fix does
Dealers will replace the tire placard with a corrected one at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A software error in the Trailer Tow Lighting Control Module may prevent trailer brake lights from turning on when you apply the brakes.
What the fix does
Dealers will replace the Trailer Tow Lighting Control Module at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
