This page covers 3 recalls, 19 owner complaints and EPA fuel economy for the 2017 Ram Promaster City.
24 mpg combined
9.8 L/100km
Special Purpose Vehicle 2WD
Fuel economy data from fueleconomy.gov (EPA / U.S. Dept. of Energy). Annual cost based on 15,000 mi/yr at 55% city driving and current fuel prices. MPG is U.S. gallons; L/100km converted.
Engine complaints dominate what 2017 Ram ProMaster City owners report, with excessive oil consumption being the clearest recurring pattern. Owners describe the engine burning through oil at a rate well beyond what's typical between changes, some reporting drops of more than two quarts over 5,000 miles. Related symptoms include gray exhaust smoke, a burning fuel smell inside and outside the cab, and the check engine light coming on. A few owners also describe the engine vibrating roughly at idle and the vehicle briefly losing power during acceleration before recovering. Visibility and electrical complaints round out the picture, each appearing in a couple of reports, but neither shows the volume or consistency of the engine oil consumption pattern.
19
Total Complaints
1
Fire-Related
By System
The 2017 RAM ProMaster City has 3 recalls, the most serious involving side curtain airbags that may fail to inflate in a crash, leaving occupants without that layer of protection when they need it most.
A second recall covers certain vehicles equipped with a Kidde plastic-handle or push-button fire extinguisher. These extinguishers can fail to discharge properly, meaning the unit may not suppress a fire when used. The third recall involves the tire information placard inside the vehicle, which may list incorrect values for cargo weight capacity, the number of occupants, recommended tire pressure, or spare tire size. Acting on those incorrect figures could lead to overloading the van or running tires at the wrong pressure, both of which affect handling and raise the risk of a crash.
At a glance
What can fail
The fire extinguisher may clog and fail to spray, or require excessive force to use. In some models, the nozzle may separate from the valve assembly with enough force to cause injury and make the extinguisher unusable.
What the fix does
Chrysler will provide a replacement fire extinguisher at no cost. Contact Kidde or Chrysler to arrange the replacement.
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Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The tire placard has incorrect information about vehicle capacity weight, occupant limit, tire pressure, and spare tire size, creating confusion about safe tire use.
What the fix does
Dealers will replace the tire placard with a corrected one at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The side curtain air bags may fail to inflate properly during a crash.
What the fix does
A dealer inspects the side curtain air bags at no cost to verify proper function.
Summarized — see the official notice for exact wording, dates, and contacts.
