On certain vehicles, the instrument cluster may not work.
Safety Risk
An instrument cluster that does not work may prevent an operator from receiving information regarding the status of vehicle systems. This could increase the risk of a crash.
Remedy
The company will notify owners by mail. Owners will be instructed to take their vehicle to a dealer to have the instrument panel cluster replaced.
On certain vehicles, an engine software update may have been performed incorrectly. This could cause trouble codes to not be stored when the ignition key is turned off. If a fault was present, this could cause a warning lamp not to light up the next time the engine is started.
Safety Risk
A warning lamp that does not turn on may not provide a driver with important information about vehicle safety systems. This could increase the risk of a crash.
Remedy
The company will notify owners by mail and instruct them to take their vehicle to a dealer to update the engine software.
Note: This is an expansion of recall 2018-662.
On certain motorcycles, a poor electrical connection at the Vehicle Control Module (VCM) could lead to an intermittent or total loss of forward lighting. Note: If this happens, the high beam indicator on the gauge cluster will flash.
Safety Risk
A loss of lighting would reduce visibility and could increase the risk of a crash.
Remedy
The company will notify owners by mail and instruct them to ensure the headlight is working properly. A second letter will be sent to owners once repair parts are available.
On certain vehicles, if the front turn signal light fails, the driver would not be alerted by a fast-flashing turn signal indicator. Canadian regulations require this to happen so a driver knows when a turn signal light is not working.
Safety Risk
A loss of turn signal function, without a warning to the driver, could increase the risk of a crash.
Remedy
The company will notify owners by mail and instruct them to take their vehicle to a dealer to update the body control module software.
Certain vehicles were built with headlights that may allow horizontal adjustment. This is not allowed under Canadian regulations.
Safety Risk
Headlights that are not properly adjusted could cause reduced visibility or glare for oncoming drivers, and could increase the risk of a crash.
Remedy
The company will notify owners by mail and instruct them to take their vehicle to a dealer to inspect the headlights. A blocking cap will be installed on the horizontal adjusters as necessary.
On certain cars, the passenger airbag status and seat belt status indicator lights may not work properly. These lights are designed to indicate when the passenger airbag is turned off and when a passenger is not buckled. Instead, this problem could cause the passenger airbag status indicator light to incorrectly turn off when the passenger airbag is deactivated. It could also cause the passenger seat belt status indicator to incorrectly turn off when the seat belt is not buckled. Additionally, the rear seat belt status indicators may turn off regardless of seat belt use.
Note: This problem has no effect on the operation of the airbag system.
Safety Risk
Seat belt and airbag indicator lights that do not work properly could cause confusion. They could also cause a driver to be unaware that the rear seat occupants are not buckled. This could increase the risk of injury in a crash.
Remedy
The company will notify owners by mail and instruct them to take their car to a dealer to replace the seat belt indicator assembly.
A software problem could make it impossible to turn off the high-beam headlights using the switch lever. This problem only affects certain vans with the high-beam assist option.
Note: If this happens, the high-beams can be turned off by turning the headlight switch from the "automatic headlights" position to the "manual headlights" position, or by re-starting the van.
Safety Risk
High-beam lights that stay on could cause glare and reduce visibility for oncoming traffic. This could increase the risk of a crash.
Remedy
Mercedes-Benz will notify owners by mail and instruct you to take your van to a dealer to update the body controller software.
The headlight range adjustment sensor on certain vans equipped with LED high performance headlights may not have been installed or not have been calibrated correctly. This could cause the automatic headlights not to adjust properly.
Safety Risk
Headlights that are not properly adjusted may not light the road well and could cause glare for oncoming drivers. Either of these situations could increase the risk of a crash.
Remedy
Mercedes-Benz will notify owners by mail and instruct them to take their van to a dealer inspect and repair the automatic headlight sensor as necessary.
On certain vehicles, water could enter the tail lamps located on the tailgate. This could cause the tail lamps not to work properly. This could also cause a fuse to blow, which could result in a complete loss of rear lighting.
Safety Risk
A loss of rear lighting could make the vehicle less visible and increase the risk of a crash.
Remedy
The company will notify owners by mail. Owners will be instructed to take their vehicle to a dealer to inspect the tailgate lid lamps. If either lamp is not working, the dealer will replace both lamps and inspect/replace the fuse. If both tailgate lid lamps are working, the dealer will modify the lamps, and install updated gaskets and wiring.
On certain vehicles, the rear fog lamps may not turn on when they are switched on.
Safety Risk
Rear fog lamps that do not turn on could decrease the vehicle’s visibility and increase the risk of a crash.
Remedy
The company will notify owners by mail. Owners will be instructed to take their vehicle to a dealer to update the software settings in the body controller.
On certain vehicles, the instrument cluster may not work.
Safety Risk
An instrument cluster that does not work may prevent an operator from receiving information regarding the status of vehicle systems. This could increase the risk of a crash.
Remedy
The company will notify owners by mail. Owners will be instructed to take their vehicle to a dealer to have the instrument cluster software updated.
On certain cars, the adaptive high-beam assist system may not function as intended. The camera software may not perform to specifications and automatically lower the light beams when oncoming traffic is detected.
Note: The high-beams can be turned off by turning the light switch to “manual light” mode.
Safety Risk
If a driver is unable to turn off the high-beams, the increased glare for other traffic could increase the risk of a crash.
Remedy
The company will notify owners by mail. Owners will be instructed to take their car to a dealer for a software update for the adaptive high-beam-assist system.
On certain vehicles, the brake warning light does not turn on when the electronic brake force distribution system malfunctions. This could cause a driver to be unaware of a problem with the brake system.
Safety Risk
A driver that is not aware of a problem with the brake system could lose control of the vehicle during emergency braking. This could cause an increased risk of a crash.
Remedy
The company will notify owners by mail. Owners will be instructed to take their vehicle to a dealer to update the instrument cluster software.
On certain vehicles, the instrument cluster may be blank upon start-up. If this happens, the driver would not be provided with information and warnings about vehicle systems.
Safety Risk
If the driver is not provided with information about the vehicle’s systems, there could be an increased risk of a crash.
Remedy
The company will notify owners by mail. Owners will be instructed to take their vehicle to a dealer to have the instrument cluster display reprogrammed.
On certain vehicles, the odometer display may show the units of distance as miles instead of kilometers. The actual number display is in kilometers.
Safety Risk
While the safety risk is minimal, Canadian regulations require that kilometers are displayed.
Remedy
The company will send a letter to owners. The letter will ask them to inspect the odometer. If kilometers are displayed, the customer should tell Isuzu and no other action is needed. If miles are displayed, the owner should take their vehicle to a dealer to have the instrument cluster replaced. The new odometer will be programmed to show the number of kilometers traveled.
On certain vehicles, the brackets for the rear tail lights may crack. This could cause the tail lights to separate from the vehicle.
Safety Risk
If the tail lights separate from the vehicle, others may not see the vehicle and its turn signals or brake lights. This could increase the risk of a crash.
Remedy
The company will notify owners by mail. Owners will be instructed to take their vehicle to a dealer for an inspection of the rear tail lights. The mounting nuts will be replaced, and if necessary, dealers will replace the tail lights.
Certain vehicles may not comply with the requirements of Canada Motor Vehicle Safety Standard (CMVSS) 108 - Lighting System and Retroreflective Devices. Vehicles may have been assembled with headlamps that allow for horizontal adjustment, which is contrary to the requirements of the standard. This could reduce vehicle visibility, or could adversely affect the vision of oncoming drivers during low-light and night-time conditions, which could increase the risk of a crash causing injury and/or damage to property.
Safety Risk
No risk description available.
Remedy
Dealers will install sealing caps on the headlamps to seal the adjustment screws.
