Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
Safety Risk
An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.
Remedy
Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZB8.
CERTAIN PICKUP TRUCKS HAVE GALVANIZED-BRAIDED-STEEL TAILGATE SUPPORT CABLES USED TO SUPPORT THE TAILGATE IN THE FULL OPEN (HORIZONTAL) POSITION. OVER TIME THESE CABLES CAN CORRODE AND FRACTURE WHEN LOADS ARE APPLIED TO THEM.
Safety Risk
IF ONE CABLE FRACTURES, THE REMAINING CABLE MAY RETAIN THE TAILGATE IN A HORIZONTAL POSITION. IF BOTH CABLES FRACTURE, THE TAILGATE WOULD DROP AND STRIKE THE TOP SURFACE OF THE REAR BUMPER. IF ANYONE IS SITTING OR STANDING ON THE HORIZONTAL SURFACE OF THE TAILGATE WHEN BOTH CABLES FRACTURED, THEY COULD FALL AND BE INJURED. ON VEHICLES WITHOUT A BUMPER, THE TAILGATE MAY DROP TO A LOWER POSITION.
Remedy
DEALERS WILL REPLACE THE GALVANIZED SUPPORT CABLES WITH STAINLESS STEEL SUPPORT CABLES. IN ADDITION, DEALERS ARE TO INSPECT THE TAILGATE HINGE AND REPLACE IT, IF NECESSARY. THE RECALL IS EXPECTED TO BEGIN DURING APRIL 2006. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 OR GMC AT 1-866-996-9463.
ON CERTAIN PICKUP TRUCKS AND SPORT UTILITY VEHICLES, THE GALVANIZED STEEL TAILGATE SUPPORT CABLES THAT RETAIN THE TAILGATE IN THE FULL OPEN (HORIZONTAL) POSITION MAY CORRODE, WEAKEN, AND EVENTUALLY FRACTURE. IF BOTH CABLES FRACTURED, THE TAILGATE WOULD SUDDENLY DROP AND STRIKE THE TOP SURFACE OF THE REAR BUMPER.
Safety Risk
ANYONE SITTING OR STANDING ON THE HORIZONTAL SURFACE OF THE TAILGATE WHEN BOTH CABLES FRACTURED COULD BE INJURED BY FALLING FROM THE TAILGATE. ON VEHICLES THAT HAVE HAD THE BUMPER REMOVED, THE TAILGATE MAY DROP EVEN LOWER. ADDITIONALLY, IF THERE IS CARGO ON THE TAILGATE THE CARGO MAY FALL OFF IF THE SUPPORT CABLES FRACTURE.
Remedy
DEALERS WILL REPLACE THE CABLES. INTERIM OWNER NOTIFICATION BEGAN ON APRIL 7, 20004. THE RECALL BEGAN ON SEPTEMBER 24, 2004, WHEN REPLACEMENT PARTS WERE AVAILABLE, AND WILL CONTINUE THROUGH OCTOBER 29, 2004. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438 OR GMC AT 1-866-996-9463, OR VISIT WWW.MYGMLINK.COM, AND ENTER YOUR VEHICLE IDENTIFICATION NUMBER.
