Transport CanadaCritical
At a glance
What can fail
The side curtain airbag inflators may be defective and rupture unexpectedly, sending metal fragments toward occupants.
This page covers 17 recalls and 185 owner complaints for the 2019 Ram 2500.
Complaints about the 2019 Ram 2500 cluster around the fuel and propulsion system and the powertrain. On the fuel side, particularly with diesel engines, owners frequently describe symptoms that feel like fuel starvation: hesitation, stumbling, or the engine briefly dying before restarting, most often when accelerating onto a highway or under load. The powertrain complaints cover a mix of transmission and engine issues; owners report transmission fluid leaks leading to eventual failure, as well as internal engine damage including lifter and connecting rod failures serious enough to compromise the engine block. A smaller set of reports mentions unusual electrical behavior, such as wipers, horn, and turn signals behaving erratically without a clear trigger. Diesel fuel system reliability and powertrain durability are the most consistent themes across this complaint set.
185
Total Complaints
8
Crash-Related
9
Fire-Related
4
With Injuries
By System
The 2019 RAM 2500 has 17 recalls, the most serious being two separate fire risks: transmission fluid can leak from the dipstick tube onto the turbocharger, and fuel lines on diesel-equipped trucks can leak into the engine compartment near ignition sources.
A third fire-related concern involves side curtain airbag inflators that can rupture and send metal fragments into the cabin. On the diesel side, the high-pressure fuel pump can fail without warning and cause a sudden engine stall. Front seatbelt retractors may not properly restrain occupants in a crash, and brake calipers on some trucks have swollen internal seals that cause the brakes to drag and overheat.
Several lower-severity issues round out the list. The electronic stability control warning light may fail to illuminate when the system has a problem, leaving the driver unaware. Windshield wiper arms can loosen and reduce visibility in wet conditions. The tailgate may not latch securely and can swing open while driving, dropping cargo onto the road. The rearview camera image can linger after shifting out of reverse, distracting the driver. There are also two recalls covering the same accessory bed step, which can break under side load and collapse while in use.
At a glance
What can fail
The side curtain airbag inflators may be defective and rupture unexpectedly, sending metal fragments toward occupants.
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Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
What the fix does
Dealers will replace the affected side curtain airbag inflators.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The right and left side curtain air bags may rupture due to a manufacturing defect.
What the fix does
Dealers will replace the affected side curtain air bags at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The right and left side curtain air bags may rupture due to a manufacturing defect.
What the fix does
Dealers will replace the affected side curtain air bags at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The tailgate striker may be misaligned with the box latch, preventing the tailgate from latching properly and allowing it to open while driving.
What the fix does
Dealers will inspect the tailgate striker alignment and adjust it as needed at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The warning light for the electronic stability control system may fail to illuminate when the ESC system malfunctions.
What the fix does
The ABS control module software will be updated at a dealer to restore proper warning light operation.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The ABS control module software may fail to turn on the electronic stability control malfunction warning light when ESC malfunctions occur.
What the fix does
Dealers will update the ABS control module software at no cost to restore the warning light function.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The windshield wiper arms may loosen, causing the wipers to work improperly and reducing driver visibility in wet weather.
What the fix does
Dealers will tighten the wiper nuts at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The High Pressure Fuel Pump may fail, causing the engine to stall suddenly without warning.
What the fix does
Dealers will replace the High Pressure Fuel Pump, update the engine control software, and inspect and replace other fuel system parts as needed.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
During a crash, the front seat belt retractor may fail to properly slow the occupant's forward movement after locking, reducing protection.
What the fix does
Dealers will replace the front seat belt retractors at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A software error in the 8.4" or 12" radio display can cause the rearview camera image to stay on screen after shifting out of reverse, blocking your view.
What the fix does
Dealers will update the radio display software for free. You can also download the update yourself via Over-The-Air update starting May 1, 2020.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The bracket supporting the bed step can break when side pressure is applied, causing the step to fail during use.
What the fix does
Dealers will replace the bed step support brace. Unsold trucks will have the step removed and reinstalled with the replacement part.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The accessory bed step may unexpectedly fail or break when loaded from the side during normal use.
What the fix does
Dealers will replace the bed step support brace at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
Transmission fluid may leak from the dipstick tube onto hot engine surfaces like the turbocharger, creating a fire risk.
What the fix does
Dealers will replace the transmission valve body separator plate and reprogram the powertrain control module.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
Pressure and heat can build up inside the transmission, causing transmission fluid to leak from the dipstick tube.
What the fix does
Dealers will replace the transmission valve body separator plate and reprogram the powertrain control module.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
Front brake calipers may have been assembled with incorrect fluid that causes the rubber seals inside to swell, affecting brake performance.
What the fix does
Dealers will replace the front brake calipers and brake hoses, then bleed the brake system to restore proper function.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The end fitting on fuel lines in certain trucks with 6.7L Cummins diesel engines may be formed incorrectly, potentially causing fuel to leak.
What the fix does
A dealer will inspect your fuel lines and replace them if necessary.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
Fuel lines may develop leaks, allowing fuel to drip into the engine compartment.
What the fix does
Dealers will inspect fuel lines and replace them if needed, at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
