This page covers 3 recalls, 631 owner complaints, NHTSA crash-test ratings and EPA fuel economy for the 2012 Chrysler Town And Country.
20 mpg combined
11.8 L/100km
Minivan - 2WD
Fuel economy data from fueleconomy.gov (EPA / U.S. Dept. of Energy). Annual cost based on 15,000 mi/yr at 55% city driving and current fuel prices. MPG is U.S. gallons; L/100km converted.
4/5 Overall
NHTSA 5-Star Safety Rating
The 2012 Chrysler Town & Country complaint picture is dominated by electrical system issues, which account for nearly half of all reports filed for this model year. The most widely described problem is the van shutting off without warning while in motion, owners report it happening across a range of speeds, with no warning lights beforehand. When it shuts down, power steering and braking assistance go with it, requiring an immediate pull to the shoulder. Most owners report the van restarts after cycling the key to off and back on. Several also describe ignition switch trouble, where the vehicle fails to start or stalls and responds to wiggling the key. Engine complaints are a distant second, with owners reporting check engine lights tied to catalytic converter and oxygen sensor failures, sometimes at relatively modest mileage. Thermostat failures appear in a handful of engine-related reports as well.
631
Total Complaints
7
Crash-Related
15
Fire-Related
19
With Injuries
By System
The 2012 Chrysler Town and Country has 3 recalls, the most serious involving a rear wheel hub and bearing assembly that can fail and cause the wheel to separate from the vehicle while driving.
The wheel separation risk affects a narrow window of production vehicles, but the consequence is a potential loss of control and crash. On the equipment side, certain vehicles fitted with Rollx-brand QRT-Deluxe or QRT-Max wheelchair restraints have a latch that may not secure the wheelchair properly, allowing it to shift or roll during transit and raising the risk of injury to the occupant. There is also a concern with the power liftgate: a faulty pinch sensor on the right side may not detect an obstruction quickly enough during the final closing motion, meaning the liftgate can close with enough force to injure a hand or fingers caught in its path.
At a glance
What can fail
The wheelchair restraint retractors may fail to lock, leaving wheelchairs unsecured in the vehicle.
What the fix does
Rollx will inspect and replace the retractors at no cost. Contact Rollx customer service at 1-800-956-6668.
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Ratings from NHTSA's New Car Assessment Program (NCAP).
Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The right side liftgate pinch sensor may not work properly, requiring more force than normal to stop the power liftgate as it closes.
What the fix does
Dealers will inspect and replace the right side liftgate pinch sensor at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The right rear hub and bearing assembly may not have been fully machined, potentially causing it to fail.
What the fix does
Dealers will replace the right rear hub and bearing assembly at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
