NHTSA (USA)High Risk
At a glance
What can fail
The wheelchair restraint retractors may fail to lock, leaving wheelchairs unsecured in the vehicle.
What the fix does
This page covers 9 recalls, 955 owner complaints, NHTSA crash-test ratings and EPA fuel economy for the 2016 Dodge Grand Caravan.
20 mpg combined
11.8 L/100km
Minivan - 2WD
Fuel economy data from fueleconomy.gov (EPA / U.S. Dept. of Energy). Annual cost based on 15,000 mi/yr at 55% city driving and current fuel prices. MPG is U.S. gallons; L/100km converted. Ranges reflect the 2 tested variants for this model year.
4/5 Overall
NHTSA 5-Star Safety Rating
Complaints for the 2016 Dodge Grand Caravan cluster around three systems: electrical, powertrain, and body structure. On the electrical side, owners most often describe problems with the power sliding doors, both driver and passenger side, reporting doors that open unexpectedly while the van is moving, close immediately after opening, or refuse to open at all. The rear liftgate shows similar erratic behavior. Powertrain complaints center on stalling and failure to accelerate normally, sometimes accompanied by a check engine light, along with engine ticking or internal engine failures at higher mileages. Structure complaints frequently involve the sliding door mechanisms themselves, with owners reporting doors that stick, bind, or lose function entirely without any prior collision. The sliding door issues appear across a notable share of complaints, with owners describing both the power-operated and manually operated versions failing in ways that limit rear-seat exit options.
955
Total Complaints
13
Crash-Related
7
Fire-Related
9
With Injuries
By System
The 2016 Dodge Grand Caravan has 9 recalls, the most serious involving fuel system fire risks: a deteriorating fuel pump gasket and, on certain wheelchair-accessible conversions, a misrouted fuel line that contacts underbody components, both of which can leak fuel and ignite.
Two separate recalls cover the hood striker bolts loosening over time, allowing the hood to fly open while driving and block the driver's view. On the drivetrain side, the automatic transmission pump can seize and lose hydraulic pressure, cutting drive power unexpectedly. Third-row seat safety accounts for two more recalls: the seatback fasteners may not have been properly tightened during assembly, and in a crash the seatback can separate from the seat frame. Vehicles equipped with Rollx QRT-Deluxe or QRT-Max wheelchair restraints have a separate concern where the restraint system may not secure the wheelchair adequately, allowing it to shift during transit. Finally, certain vehicles came equipped with Kidde fire extinguishers that may fail to discharge properly when needed.
At a glance
What can fail
The wheelchair restraint retractors may fail to lock, leaving wheelchairs unsecured in the vehicle.
What the fix does
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Ratings from NHTSA's New Car Assessment Program (NCAP).
Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
Rollx will inspect and replace the retractors at no cost. Contact Rollx customer service at 1-800-956-6668.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The fuel pump gasket can wear down over time, which may cause fuel to leak from the tank.
What the fix does
Vantage will provide replacement gasket parts and pay repair facilities to install them at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The fire extinguisher may clog and fail to spray, or require excessive force to use. In some models, the nozzle may separate from the valve assembly with enough force to cause injury and make the extinguisher unusable.
What the fix does
Chrysler will provide a replacement fire extinguisher at no cost. Contact Kidde or Chrysler to arrange the replacement.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
On some American 10 wheelchair accessible vehicles built on Dodge Grand Caravan platforms, the fuel line under the vehicle may be positioned where it contacts other underbody parts, risking a fuel leak.
What the fix does
Dealers will inspect the fuel line and reposition it to prevent contact with other components.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The transmission pump may seize, causing loss of hydraulic pressure and transmission function.
What the fix does
Dealers will replace the transmission pump at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The nuts securing the third row seatbacks were not tightened to the correct specification and may loosen over time.
What the fix does
Dealers will re-tighten the third row seatback nuts to the proper specification at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
Fasteners securing the third-row seatback to the seat cushion may not be tight enough. In a crash, the seatback frame could separate from the cushion frame.
What the fix does
Dealers will inspect the fasteners and tighten them to the correct specification.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The bolts securing the hood striker may loosen, causing the hood to open unexpectedly while driving.
What the fix does
Dealers will install new hood striker bolts with proper torque at no charge.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The hood striker fasteners may not be properly tightened. The striker bracket could loosen and detach from the hood, causing it to open suddenly and block the driver's view.
What the fix does
Dealers will install new bolts on the hood striker and tighten them to the correct specification.
Summarized — see the official notice for exact wording, dates, and contacts.
