NHTSA (USA)High Risk
At a glance
What can fail
The wheelchair restraint retractors may fail to lock, leaving wheelchairs unsecured in the vehicle.
This page covers 4 recalls, 400 owner complaints, NHTSA crash-test ratings and EPA fuel economy for the 2017 Dodge Grand Caravan.
20 mpg combined
11.8 L/100km
Minivan - 2WD
Fuel economy data from fueleconomy.gov (EPA / U.S. Dept. of Energy). Annual cost based on 15,000 mi/yr at 55% city driving and current fuel prices. MPG is U.S. gallons; L/100km converted. Ranges reflect the 2 tested variants for this model year.
4/5 Overall
NHTSA 5-Star Safety Rating
For the 2017 Dodge Grand Caravan, electrical complaints make up the largest share of owner reports, followed by structural issues. The most widely reported electrical problem involves the power sliding doors, owners describe them opening on their own while the vehicle is moving, even with the power door switch turned off. Door lock actuator failures are also a recurring electrical complaint, with owners reporting that the power locks stop operating on the driver and passenger sliding doors. On the structural side, complaints cluster around the sliding door system as well, suggesting overlap between electrical and mechanical door behavior. Engine complaints, while lower in volume, include reports of overheating, check engine light illumination, and coolant loss. The spontaneous door-opening issue draws the most consistent attention across multiple reports, with owners noting the doors can activate without any input from the driver.
400
Total Complaints
5
Crash-Related
3
Fire-Related
4
With Injuries
By System
The 2017 Dodge Grand Caravan has 4 recalls, the most serious being two separate issues that can stall the engine while driving: a deteriorating fuel pump gasket that can leak fuel and raise the risk of fire, and a defective powertrain controller that can cut engine power without warning.
The fuel leak concern is specific to vehicles modified by Vantage Mobility International, where a deteriorating gasket around the fuel pump can allow gasoline to escape near potential ignition sources. The powertrain controller failure is a separate issue where the engine can shut off mid-drive, leaving the vehicle without power in traffic. There is also a wiring concern in the front engine compartment where a fault in the underhood wiring harness can cause the engine to stall, again raising crash risk by cutting power unexpectedly. Finally, on vehicles equipped with QRT-Deluxe or QRT-Max wheelchair restraints installed by Rollx Vans, the restraint hardware can fail to hold a wheelchair securely, allowing it to shift or move while the vehicle is in motion and putting the occupant at risk of injury.
At a glance
What can fail
The wheelchair restraint retractors may fail to lock, leaving wheelchairs unsecured in the vehicle.
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Ratings from NHTSA's New Car Assessment Program (NCAP).
Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
What the fix does
Rollx will inspect and replace the retractors at no cost. Contact Rollx customer service at 1-800-956-6668.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The fuel pump gasket can wear down over time, which may cause fuel to leak from the tank.
What the fix does
Vantage will provide replacement gasket parts and pay repair facilities to install them at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The powertrain controller may fail, causing the engine to stall unexpectedly while driving.
What the fix does
Your dealer will replace the powertrain controller.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A voltage regulator chip in the powertrain control module may fail, causing the engine to stall or not start.
What the fix does
Dealers will replace the powertrain control module at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
