NHTSA (USA)High Risk
At a glance
What can fail
The wheelchair lift's side platform can crack. The folding link arms may have oversized pivot holes, allowing bearings to shift out of position.
This page covers 11 recalls and 18 owner complaints for the 2011 Ford E-350.
Complaints on the 2011 Ford E-350 spread across a few systems, with tires drawing the most reports. Beyond tires, brake behavior shows up across multiple complaints, with owners describing a spongy or low pedal that requires pumping to bring the vehicle to a stop, a pattern that persisted even after repeated repair attempts. Powertrain issues also appear, including a transmission with a faulty planetary assembly requiring replacement, an engine producing loud knocking and loss of power after warm-up linked to the camshaft phaser, and at least one report of the vehicle stalling on the highway and refusing to restart after the computer shut down. Steering rounds out the named systems with a couple of reports, though the detail there is thin.
18
Total Complaints
3
Crash-Related
By System
The 2011 Ford E-350 has 11 recalls, the most serious involving fire risks from three separate sources: a wheelchair lift cable that can short-circuit and ignite, a paratransit air conditioning fuse holder that can arc and catch fire, and a propane fuel system conversion where leaking fuel can ignite.
On the braking side, certain vehicles built as electronic news gathering units with an aftermarket rear anti-sway bar may have rear hydraulic brake lines that can sustain damage and lose pressure, leaving the driver with reduced or no braking ability. The driver's power seat track contains a worm gear that can fracture in a crash, allowing the seat to slide forward or backward and increasing injury risk.
Several recalls involve wheelchair lift equipment across multiple converters and installers. Ricon S-series and K-series lift pendant cables can contact electrical components and short-circuit. On Ricon platform lifts, side plates can crack or bearings can shift out of position, causing the lift platform to separate and drop against the door opening. Braun NCL-2 and NVL-2 lift roll stops can bend or misalign over time, allowing a wheelchair to roll past the barrier. These wheelchair lift recalls only affect vehicles that were modified with this specific adaptive equipment.
At a glance
What can fail
The wheelchair lift's side platform can crack. The folding link arms may have oversized pivot holes, allowing bearings to shift out of position.
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Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
What the fix does
Dealers will inspect the link arms and platform for damage or displaced bearings. Damaged parts will be replaced at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The folding link arms on certain wheelchair lifts have pivot holes that are oversized, allowing bearings to shift out of position and potentially cause lift failure.
What the fix does
Dealers will inspect link arms for damage and displaced bearings, inspect the platform for cracks, and replace any damaged parts at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The wheelchair lift platform side plate may crack. The folding link arm pivot holes may be oversized, causing bearings to shift out of position.
What the fix does
Support bumpers will be installed on the platform. Any cracked platforms will be replaced at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
Wheelchair lift link arms may have oversized pivot holes, causing bearings to shift out of position and affecting lift stability.
What the fix does
Ricon dealers will inspect link arms and platform for damage or displaced bearings, replacing any damaged parts at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The platform side plate on certain wheelchair lifts installed in these vehicles may develop cracks over time.
What the fix does
Ricon dealers will install reinforcing bumpers on the platform. Any already-cracked platforms will be replaced at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The roll stop latches on the wheelchair lift's outer barrier may become bent or misaligned over time with frequent use, potentially affecting lift operation.
What the fix does
Cummings Mobility replaced the affected lift parts with new ones at no cost to owners.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The armored cable on certain wheelchair lifts may be positioned so it doesn't clear the lift mechanism, potentially causing interference.
What the fix does
Ricon will provide a supplemental cover kit and instructions at no cost to reposition or protect the cable.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The propane fuel system injector retention clips are not seated properly, which could allow propane to leak from the fuel rails.
What the fix does
Roush will replace the injector retention clips at no cost. Contact Roush at 1-734-466-6255 to schedule the replacement.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The rear anti-sway bar mounting bolt threads may rub against the steel hydraulic brake line. This metal-to-metal contact can wear through the brake line and cause it to rupture, reducing brake pressure.
What the fix does
Dealers will repair the vehicles at no charge by addressing the anti-sway bar mounting to prevent brake line contact.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The driver's power seat track worm gear may fracture under unusually high loads, such as during a crash.
What the fix does
Dealers will inspect the driver's seat track assembly and replace it if necessary at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The fuse in the air conditioning evaporator unit may loosen from vibration, heat, or age, causing high electrical resistance and arcing.
What the fix does
Braun or Carrier will replace the fuse holder assembly at no cost. Contact Carrier at 1-800-793-4741 or Braun at 1-800-843-5438.
Summarized — see the official notice for exact wording, dates, and contacts.