At a glance
What can fail
The wheelchair lift's side platform can crack. The folding link arms may have oversized pivot holes, allowing bearings to shift out of position.
This page covers 5 recalls and 13 owner complaints for the 2013 Ford E-350.
Tire complaints make up the largest share of what 2013 Ford E-350 owners report. Several owners describe sudden tire blowouts at highway speeds, in some cases noting the tires appeared mismatched or undersized for the vehicle. Suspension complaints come in second, with owners describing persistent alignment problems they couldn't resolve even after repeated service visits. The remaining complaints are scattered, a rear door latch that wouldn't hold, an HVAC concern, and an isolated report of a motorhome exhaust flange melting from excessive heat buildup. The blowout reports are the clearest recurring pattern here, with owners consistently noting the failures happened without warning at speed.
13
Total Complaints
1
Crash-Related
By System
The 2013 Ford E-350 has 5 recalls, all centered on the same Ricon wheelchair lift equipment installed by various mobility conversion shops, where the lift platform can separate and block the lift door opening.
All five recalls involve the same family of Ricon wheelchair lift models fitted to these vans by different upfitters. Two distinct physical problems have been identified across these lifts. In one, the side plates of the lift platform can crack, and once cracked, the platform can detach from the lift mechanism and fall against the vehicle's lift door, blocking access and potentially trapping a wheelchair user mid-transfer. In the other, the folding link arms have pivot holes that are oversized, allowing the internal bearings to shift out of position. When that happens, the platform loses its stable mounting while stowed and can move excessively, which may also cause the platform mounting to fail entirely. Both failure modes put wheelchair users at risk during boarding or exiting the vehicle. The recalls were filed by several different conversion companies, including New England Wheels, Mobility Specialists, and MobilityWorks, each of which installed these lifts on E-Series vans during the same model year range.
At a glance
What can fail
The wheelchair lift's side platform can crack. The folding link arms may have oversized pivot holes, allowing bearings to shift out of position.
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Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
What the fix does
Dealers will inspect the link arms and platform for damage or displaced bearings. Damaged parts will be replaced at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The folding link arms on certain wheelchair lifts have pivot holes that are oversized, allowing bearings to shift out of position and potentially cause lift failure.
What the fix does
Dealers will inspect link arms for damage and displaced bearings, inspect the platform for cracks, and replace any damaged parts at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The wheelchair lift platform side plate may crack. The folding link arm pivot holes may be oversized, causing bearings to shift out of position.
What the fix does
Support bumpers will be installed on the platform. Any cracked platforms will be replaced at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
Wheelchair lift link arms may have oversized pivot holes, causing bearings to shift out of position and affecting lift stability.
What the fix does
Ricon dealers will inspect link arms and platform for damage or displaced bearings, replacing any damaged parts at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The platform side plate on certain wheelchair lifts installed in these vehicles may develop cracks over time.
What the fix does
Ricon dealers will install reinforcing bumpers on the platform. Any already-cracked platforms will be replaced at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.