This page covers 3 recalls and 109 owner complaints for the 2023 Ford Mustang Mach E.
Electrical system complaints dominate owner reports for the 2023 Mustang Mach-E, with powertrain and brakes not far behind. On the electrical side, owners frequently describe the front camera faulting when the vehicle hits bumps, which cascades into the collision assist system shutting off and pulling other active driver assistance features, cruise control and lane keeping among them, offline at the same time. The electronic parking brake generates a notable share of both the electrical and brake complaints: owners repeatedly report the parking brake refusing to disengage after the vehicle is parked, often accompanied by a fault message, leaving the car immobile and requiring a tow. A smaller number of powertrain complaints describe unexpected acceleration and unresponsive brakes in low-speed maneuvering situations. The parking brake failure pattern stands out for its consistency, owners describe it arriving without any prior warning signs.
109
Total Complaints
7
Crash-Related
1
Fire-Related
2
With Injuries
By System
The 2023 Ford Mustang Mach-E has 3 recalls, the most serious involving a software issue that can lock the electronic door latches when the battery is low, potentially trapping a rear-seat passenger who cannot reach the interior release handles.
On the visibility side, two separate issues can reduce what the driver sees. The front windshield wiper motor can stop working entirely, leaving the windshield uncleared in rain or snow. The rearview camera can also freeze or fail to display an image when reversing, reducing the view behind the vehicle.
At a glance
What can fail
When the battery charge is low, the electronic door latches may stay locked after someone exits and closes the door, potentially trapping occupants like children who cannot operate the inside door handles.
What the fix does
Dealers will update the Powertrain Control Module and Secondary On-Board Diagnostic Control Module C software at no cost.
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Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.
What the fix does
The accessory protocol interface module software will be updated by a dealer or through an over-the-air update, free of charge.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The front windshield wiper motor may stop working, causing the wipers to fail.
What the fix does
Dealers will inspect and replace the windshield wiper motor as needed at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
