NHTSA (USA)Medium Risk
At a glance
What can fail
The rearview camera may show a distorted, inverted, or blank image when you shift into reverse.
What the fix does
Dealers will inspect and replace the rearview camera at no cost.
This page covers 8 recalls, 27 owner complaints, NHTSA crash-test ratings and EPA fuel economy for the 2017 Ford Transit Connect.
22 mpg combined
10.7 L/100km
Special Purpose Vehicle 2WD
Fuel economy data from fueleconomy.gov (EPA / U.S. Dept. of Energy). Annual cost based on 15,000 mi/yr at 55% city driving and current fuel prices. MPG is U.S. gallons; L/100km converted.
5/5 Overall
NHTSA 5-Star Safety Rating
For the 2017 Ford Transit Connect, the complaint set is relatively small at 27 reports, but a few patterns stand out. The electrical system draws the most complaints, with owners describing issues like brake lights that fail to illuminate when the pedal is pressed while still activating during door lock cycles, pointing to a wiring or switch problem rather than the bulbs themselves. One owner also describes the ABS module failing in a way that prevented the brakes from releasing, requiring dealer reprogramming to restore communication with the powertrain control module. Visibility complaints center on the backup camera producing a blurry or blank image while reversing. The powertrain category rounds out the top three, though the brake-related reports, a caliper reportedly seizing and a pad sticking to the rotor, overlap with braking concerns as much as drivetrain ones.
27
Total Complaints
1
Crash-Related
By System
The 2017 Ford Transit Connect has 8 recalls, the most serious being a shifter cable bushing that can degrade or fall off, leaving the transmission unable to shift into the intended gear and causing the vehicle to move in an unexpected direction.
Several recalls involve the panoramic roof glass, which can separate from the vehicle body while driving and become a hazard for other road users. Prior repair attempts did not fully resolve this issue, and the recall has been expanded over time. On a related note, the front windshield on certain vehicles may not be properly bonded to the body structure and can detach in a crash. Together, these structural concerns cover both the roof and the front glass. The seatbelt pretensioners on the front driver and passenger positions may contain an incorrect chemical mix that prevents them from tightening the belts in a crash, raising the risk of injury. The rearview camera can display a distorted, inverted, or blank image when reversing, reducing the driver's view behind the vehicle.
At a glance
What can fail
The rearview camera may show a distorted, inverted, or blank image when you shift into reverse.
What the fix does
Dealers will inspect and replace the rearview camera at no cost.
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Ratings from NHTSA's New Car Assessment Program (NCAP). Based on 2 tested variants; worst-case ratings shown.
Complaints are owner-reported and reflect individual experiences, not confirmed defects. They are distinct from recalls. Data sourced from the national vehicle safety complaint database. See trending complaints →
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The panoramic roof glass may not be securely attached and can loosen over time, causing wind noise and water leaks. In some cases, the glass could separate completely from the vehicle.
What the fix does
The dealer will remove the panoramic roof glass, clean it, and reinstall it to ensure proper attachment.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The panoramic roof panel may not be properly bonded to the vehicle body, which could cause it to detach while driving.
What the fix does
Dealers will remove, clean, and reinstall the panoramic roof panel at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The rubber bushing connecting the shifter cable to the transmission can wear down or come loose, potentially affecting shift control.
What the fix does
Dealers will replace the worn bushing and install a protective cap over the cable bushing at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The front windshield may not be securely bonded to the vehicle body, potentially allowing it to separate.
What the fix does
Dealers will inspect the windshield and remove and reinstall it if needed, at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The rubber bushing connecting the shifter cable to the transmission can wear down or come loose, potentially affecting gear selection.
What the fix does
Dealers will replace the shifter cable bushing and install a protective cap at no cost.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The front seat belt pretensioners may contain an incorrect chemical mixture that prevents them from tightening during a crash.
What the fix does
Dealers will inspect and replace the seat belt assemblies at no cost to you.
Summarized — see the official notice for exact wording, dates, and contacts.
At a glance
What can fail
The panoramic roof panel may not be properly bonded to the vehicle body, potentially causing wind noise, water leaks, or the roof panel to separate from the vehicle.
What the fix does
Dealers will remove, clean, and reinstall the panoramic roof panel to restore proper bonding.
Summarized — see the official notice for exact wording, dates, and contacts.
